Wendy Alferd
Ridgefield,WA
Summary
Well-qualified recepcionist familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Au Pair
Cultural Care Au Pair, USA - Au Pair
01.2022 - 01.2024
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in Portuguese through immersive conversation and activities.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
Receptionist
AssisteMed Medicina Para Todos LTDA
10.2019 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Helped patients complete necessary medical forms and documentation.
Sales Assistant
Hiper Carijos LTDA
11.2016 - 08.2018
- Increased sales by building strong customer relationships and providing excellent service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Fielded customer questions to share information about products, availability, and pricing.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Commercial Attendant
Calcados Itapua S/A - CISA
11.2016 - 08.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Escola Estadual Jose Elias Issa
Sao Jose Da Lapa, Minas Gerais, Brazil12.2015
Skills
- Friendly and Helpful
- Team Cooperation
- Reliable and Responsible
- Adaptable and Flexible
Languages
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Au Pair
Cultural Care Au Pair, USA - Au Pair
01.2022 - 01.2024
Receptionist
AssisteMed Medicina Para Todos LTDA
10.2019 - 01.2021
Sales Assistant
Hiper Carijos LTDA
11.2016 - 08.2018
Commercial Attendant
Calcados Itapua S/A - CISA
11.2016 - 08.2018
High School Diploma -
Escola Estadual Jose Elias Issa
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