Wendy Allen

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Handled students and teachers inquiries and suggestions courteously and professionally.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Created, maintained and updated filing systems for paper and electronic documents.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Managed office operations while scheduling appointments for department managers.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Directed and managed hundreds of riders and judges,vendors and staff every weekend during competition season.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

I manage the therapeutic and equine related aspects of the farm.

• Marketing, clinics, promoting
• Staff management
• Herd health, vet care, stallion care, breeding, foaling.
• Training, coaching and teaching
• Purchasing and sale, contract negotiations.
• Horse transporting
• Inventory control, ordering inventory
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Developed and maintained relationships with customers and suppliers through account development.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Improved safety procedures to create safe working conditions for workers.
• Planned and budgeted accurately to provide business with resources needed to operate smoothly.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.