Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Allen

Chubbuck,ID

Summary

Driven by a passion for compassionate caregiving and a knack for efficient housekeeping, I excelled as a certified family home care Provider, where I enhanced patient satisfaction and well-being through tailored care plans and attentive support. Leveraging patient care skills, I consistently improved living conditions and fostered independence in clients, contributing to a significant increase in client satisfaction.

Overview

8
8
years of professional experience

Work History

Home Care Provider

Independent Care Provider
04.2019 - Current
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Assisted disabled clients to support independence and well-being.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted patients with self-administered medications.
  • Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
  • Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
  • Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
  • Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
  • Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
  • Educated patients about self-care techniques, empowering them to take an active role in managing their own health.
  • Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to individual patient needs.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided transportation and appointments management.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Developed individual care plans for clients based on specific needs.

Pure Romance Consultant

Independent Distributor
04.2016 - 04.2024
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Education

GED -

GED Testing Maricopa Co AZ
Phoenix, AZ

Skills

  • Patient Care
  • Compassionate Caregiving
  • Meal Preparation
  • Housekeeping

Timeline

Home Care Provider

Independent Care Provider
04.2019 - Current

Pure Romance Consultant

Independent Distributor
04.2016 - 04.2024

GED -

GED Testing Maricopa Co AZ
Wendy Allen