Administrative professional possessing a strong desire to learn and grow professionally. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
20
20
years of professional experience
Work History
Office Generalist
JWD Services
05.2024 - 03.2025
Organized and maintained supplies to support office operations.
Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
Schedule and route appointments for estimates.
Bank reconciliation for 7 companies.
Gathered, organized and input information into digital database.
Accounts Receivable Assistant
Aqua Doc
07.2023 - 11.2023
Coded checks for customer payments before processing each payment.
Billed customers by sending statements and invoices via fax or email.
Contacted over 100 past-due customers per month to collect tardy payments.
Investigated account discrepancies by obtaining and verifying information from customer service and sales department staff.
Receving
Troymill Wood Products
10.2021 - 04.2023
Kept up to date price lists in order to calculate shipping, shortage and dunnage costs accurately
Communicated with representatives and drivers from carriers to ensure correct PO to coincide pricing.
Received incoming shipments, compared contents to associated records.
Showroom Assistant
Preston Superstore
07.2022 - 11.2022
Greeted customers and prospects upon showroom entry.
Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
Organized schedule for Sales department
Office Assistant
Great Lakes Growers
04.2019 - 04.2020
Processed payments and documented account changes for financial accuracy and transparency
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
Greeted numerous visitors, including VIPs, vendors and interview candidates
Developed and maintained spreadsheets in Excel to track and chart information such as lighting and growing
Efficient in Quickbooks and Outlook
Office Coordinator
Centerra Co-Op
03.2018 - 03.2019
Communicated within the office and with public by upholding company values and objectives while providing excellent service.
Supported administrative team members with daily tasks in order to maintain smooth workflow.
Reviewed and processed all Receivers from vendors and Invoices to clients.
Performed office duties, including answering multi-line phones, greeting customers, filing, sorting and handling incoming and outgoing mail.
Streamlined operations, resulting in increased office productivity.
Knowledgeable in Agronomy and Petroleum operations
Deputy Clerk
Geauga County Probate Court
04.2008 - 03.2017
Specific duties included processing court cases in Estates, Guardianships, Trusts, Civil Commitments and Adoptions.
Reviewed and Docketed daily filings as well as accounting.
Maintained court schedules and hearings.
Certified in Court View, Excel and Word.
Reviewed and Processed all accounts for Estates, Guardianships and Trusts.
Customer Service Banker
FirstMerit
01.2005 - 04.2008
Executed customer transactions, deposits, withdrawals, opened accounts and loans
Assistant Nurse Manager at University Hospitals Seidman Cancer Center – Geauga Medical CenterAssistant Nurse Manager at University Hospitals Seidman Cancer Center – Geauga Medical Center