Summary
Overview
Work History
Education
Timeline
Generic

Wendy Amato

Burton,OH

Summary

Administrative professional possessing a strong desire to learn and grow professionally. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Overview

20
20
years of professional experience

Work History

Office Generalist

JWD Services
05.2024 - 03.2025
  • Organized and maintained supplies to support office operations.
  • Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
  • Schedule and route appointments for estimates.
  • Bank reconciliation for 7 companies.
  • Gathered, organized and input information into digital database.

Accounts Receivable Assistant

Aqua Doc
07.2023 - 11.2023
  • Coded checks for customer payments before processing each payment.
  • Billed customers by sending statements and invoices via fax or email.
  • Contacted over 100 past-due customers per month to collect tardy payments.
  • Investigated account discrepancies by obtaining and verifying information from customer service and sales department staff.

Receving

Troymill Wood Products
10.2021 - 04.2023
  • Kept up to date price lists in order to calculate shipping, shortage and dunnage costs accurately
  • Communicated with representatives and drivers from carriers to ensure correct PO to coincide pricing.
  • Received incoming shipments, compared contents to associated records.

Showroom Assistant

Preston Superstore
07.2022 - 11.2022
  • Greeted customers and prospects upon showroom entry.
  • Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
  • Organized schedule for Sales department

Office Assistant

Great Lakes Growers
04.2019 - 04.2020
  • Processed payments and documented account changes for financial accuracy and transparency
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
  • Greeted numerous visitors, including VIPs, vendors and interview candidates
  • Developed and maintained spreadsheets in Excel to track and chart information such as lighting and growing
  • Efficient in Quickbooks and Outlook

Office Coordinator

Centerra Co-Op
03.2018 - 03.2019
  • Communicated within the office and with public by upholding company values and objectives while providing excellent service.
  • Supported administrative team members with daily tasks in order to maintain smooth workflow.
  • Reviewed and processed all Receivers from vendors and Invoices to clients.
  • Performed office duties, including answering multi-line phones, greeting customers, filing, sorting and handling incoming and outgoing mail.
  • Streamlined operations, resulting in increased office productivity.
  • Knowledgeable in Agronomy and Petroleum operations

Deputy Clerk

Geauga County Probate Court
04.2008 - 03.2017
  • Specific duties included processing court cases in Estates, Guardianships, Trusts, Civil Commitments and Adoptions.
  • Reviewed and Docketed daily filings as well as accounting.
  • Maintained court schedules and hearings.
  • Certified in Court View, Excel and Word.
  • Reviewed and Processed all accounts for Estates, Guardianships and Trusts.

Customer Service Banker

FirstMerit
01.2005 - 04.2008
  • Executed customer transactions, deposits, withdrawals, opened accounts and loans
  • Handled escalated customer needs and issues
  • Scheduled staffing for the branch

Education

High School Diploma -

Berkshire High School
Burton, Ohio
1998

RYT-200 - Jivamutki and Anusara Yoga

Marni Task Yoga Teacher Training
Cleveland, Ohio
03.2017

Timeline

Office Generalist

JWD Services
05.2024 - 03.2025

Accounts Receivable Assistant

Aqua Doc
07.2023 - 11.2023

Showroom Assistant

Preston Superstore
07.2022 - 11.2022

Receving

Troymill Wood Products
10.2021 - 04.2023

Office Assistant

Great Lakes Growers
04.2019 - 04.2020

Office Coordinator

Centerra Co-Op
03.2018 - 03.2019

Deputy Clerk

Geauga County Probate Court
04.2008 - 03.2017

Customer Service Banker

FirstMerit
01.2005 - 04.2008

High School Diploma -

Berkshire High School

RYT-200 - Jivamutki and Anusara Yoga

Marni Task Yoga Teacher Training
Wendy Amato