At SARA Companion Services Inc., I excelled in compassionate caregiving and meal preparation, significantly enhancing patient satisfaction. My proactive approach in preventing bedsores and administering timely medication, coupled with my ability to foster trust through emotional support, showcases my dedication to improving client health and wellbeing.
Hi, I’m
Wendy ANANG-FIO
Queens,NY
Summary
Overview
5
years of professional experience
1
Certification
Work History
SARA Companion Services Inc.
HHA
01.2023 - 10.2024
Job overview
- Prevented bedsores in immobile clients by regularly repositioning them and ensuring proper skin care was administered.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Administered medications accurately and on time, ensuring optimal treatment effectiveness.
- Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.
- Increased patient satisfaction levels by consistently going above-and-beyond in providing exceptional care tailored to individual preferences.
- Supported clients with cognitive impairments through engaging mental exercises designed to maintain brain health and function.
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Trained new HHA staff members on best practices for patient care delivery and documentation procedures.
- Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
- Followed nutritional plans to prepare optimal meals.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Provided transportation and appointments management.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Documented vital statistics and coordinated with health care providers.
- Assisted with end-of-life care.
- Constructed cognitively stimulating activities.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Developed and implemented care plans for clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Transported clients for medical and personal outings.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Improved patients' comfort with massage and application of topical treatments.
Shop Fair
Sales Associate
07.2022 - 01.2023
Job overview
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Solved customer challenges by offering relevant products and services.
Addus Home Health Care
HHA
02.2020 - 10.2022
Job overview
- Prevented bedsores in immobile clients by regularly repositioning them and ensuring proper skin care was administered.
- Administered medications accurately and on time, ensuring optimal treatment effectiveness.
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Followed nutritional plans to prepare optimal meals.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted with end-of-life care.
Education
York CollegeJamaica, NY
from English
University Overview
Skills
- Laundry services
- Bathing Assistance
- Meal Preparation
- Errands Running
- Compassionate Caregiving
- Personal Hygiene Assistance
Certification
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
Timeline
HHA
SARA Companion Services Inc.
01.2023 - 10.2024
Sales Associate
Shop Fair
07.2022 - 01.2023
HHA
Addus Home Health Care
02.2020 - 10.2022
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
York College
from English
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