Summary
Overview
Work History
Education
Skills
Software
Certification
Work Availability
Timeline
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Wendy Araiza

Office Administration
Rialto,CA

Summary

Experienced Office Administration Professional with noted experience in several roles, seeking a career change. Distinguished history of efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational, compliance, and service excellence. Adapts well to any type of positive team building work environment and open to change resulting in advantageous effects for the company.

Overview

10
10
years of professional experience
4
4
Certifications
2
2
Languages

Work History

Administration and QSHE Manager

Kuehne + Nagel
Rialto, CA
04.2016 - 07.2022
  • Prepared monthly, weekly and daily logs, reports, and reminders using Microsoft Office Suite.
  • Procured office supplies and equipment to maintain optimum inventory availability.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to the company's vision.
  • Reduced and sustained less than 2.0% workers' compensation claims by instituting a corporate safety training program.
  • Cultivated a highly-efficient Safety team through ongoing training, coaching and professional development opportunities.
  • Improved company and regulatory requirements by 87.7%.
  • Reduced security risks by 98.8% through enhancing protocols and ensuring adherence to regulations and by conducting security audits to identify vulnerabilities.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Set up orientations and initial training for new employees within 90 days of hire.
  • Helped employees register for benefits programs using UltiPro and other online portals.
  • Used Kronos to manage payroll and completed weekly payroll for 30 employees.
  • Assigned tasks and directed team of office clerks and warehouse Supervisors.
  • Delivered performance reviews, recommending additional training.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Sourced vendors for special projects and negotiated contracts.
  • Led projects and analyzed data to identify opportunities for improvement
  • Increased customer satisfaction by resolving issues
  • Prepared variety of different written communications, reports and documents
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Office Manager

United Turbine
Rialto, CA
09.2012 - 04.2016
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for clients.
  • Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Maintained computer and physical filing systems.
  • Coordinated special projects and managed schedules.
  • Used QuickBooks to monitor AP/AR, and payroll.
  • Acted as first point of contact and set appointments for prospective clients.
  • Generated over 50 department orders with accompanying documentation in QuickBooks per day.
  • Checked prices and calculated totals for accurate invoice processing.
  • Established and maintained client rapport by utilizing quality customer service.
  • Answered over 50 phone calls per day.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Worked closely with various cities to pull building permits.
  • Increased sales by 7% visiting client stores and building relationships.

Education

GED -

Fontana Adult School
Fontana, CA
03.2012 - 03.2012

Skills

    46 WPM typing speed

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Software

Microsoft Suite

Kronos

Zoom

UltiPro

Corrigo

Intelex EHS

Certification

QSHE - March 2025

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Safety & Health - June 2025

04-2022

Tool to Improve Process - June 2025

04-2022

Security - April 2025

03-2022

QSHE - March 2025

02-2022

Administration and QSHE Manager

Kuehne + Nagel
04.2016 - 07.2022

Office Manager

United Turbine
09.2012 - 04.2016

GED -

Fontana Adult School
03.2012 - 03.2012

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Wendy Araiza Office Administration