Microsoft Suite
Wendy Araiza
Office Administration
Rialto,CA
Summary
Experienced Office Administration Professional with noted experience in several roles, seeking a career change. Distinguished history of efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational, compliance, and service excellence. Adapts well to any type of positive team building work environment and open to change resulting in advantageous effects for the company.
Overview
10
10
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Administration and QSHE Manager
Kuehne + Nagel
Rialto, CA
04.2016 - 07.2022
- Prepared monthly, weekly and daily logs, reports, and reminders using Microsoft Office Suite.
- Procured office supplies and equipment to maintain optimum inventory availability.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to the company's vision.
- Reduced and sustained less than 2.0% workers' compensation claims by instituting a corporate safety training program.
- Cultivated a highly-efficient Safety team through ongoing training, coaching and professional development opportunities.
- Improved company and regulatory requirements by 87.7%.
- Reduced security risks by 98.8% through enhancing protocols and ensuring adherence to regulations and by conducting security audits to identify vulnerabilities.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Set up orientations and initial training for new employees within 90 days of hire.
- Helped employees register for benefits programs using UltiPro and other online portals.
- Used Kronos to manage payroll and completed weekly payroll for 30 employees.
- Assigned tasks and directed team of office clerks and warehouse Supervisors.
- Delivered performance reviews, recommending additional training.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Sourced vendors for special projects and negotiated contracts.
- Led projects and analyzed data to identify opportunities for improvement
- Increased customer satisfaction by resolving issues
- Prepared variety of different written communications, reports and documents
- Used critical thinking to break down problems, evaluate solutions and make decisions
Office Manager
United Turbine
Rialto, CA
09.2012 - 04.2016
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for clients.
- Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Maintained computer and physical filing systems.
- Coordinated special projects and managed schedules.
- Used QuickBooks to monitor AP/AR, and payroll.
- Acted as first point of contact and set appointments for prospective clients.
- Generated over 50 department orders with accompanying documentation in QuickBooks per day.
- Checked prices and calculated totals for accurate invoice processing.
- Established and maintained client rapport by utilizing quality customer service.
- Answered over 50 phone calls per day.
- Routed incoming mail and messages to relevant personnel without delay.
- Worked closely with various cities to pull building permits.
- Increased sales by 7% visiting client stores and building relationships.
Education
GED -
Fontana Adult School
Fontana, CA 03.2012 - 03.2012
Skills
46 WPM typing speed
Payroll Processing
Proficient in Kronos and UltiPro
Organization and Time Management
Active Listening
Teamwork and Collaboration
Administration and management
Records and database administration
Safety precautions and procedures
Software
Kronos
Zoom
UltiPro
Corrigo
Intelex EHS
Certification
QSHE - March 2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Safety & Health - June 2025
04-2022
Tool to Improve Process - June 2025
04-2022
Security - April 2025
03-2022
QSHE - March 2025
02-2022
Administration and QSHE Manager
Kuehne + Nagel
04.2016 - 07.2022
Office Manager
United Turbine
09.2012 - 04.2016
GED -
Fontana Adult School
03.2012 - 03.2012