WENDY ARTHUR
Mattapan,MA
Summary
Compassionate Home Health Aide with background in providing care to diverse patient populations in home settings. Skilled in personal care, medication management, and light housekeeping, ensuring comfort and hygiene. Demonstrated ability to build trust and rapport with patients, resulting in positive feedback for quality of care provided. History of effectively communicating with healthcare professionals to enhance patient wellbeing and safety. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Home Health Aide
Anodyne Health
Quincy, Massachusetts
04.2021 - 07.2023
- Provided companionship and monitored health condition of clients.
- Engaged patients in recreational activities such as reading books or playing games.
- Administered medications as instructed by physician or nurse practitioner.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Assisted clients with bathing, dressing and incontinence care.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Recognized emergency situations and implemented appropriate procedures.
Covid Tester
Fallon
Dedham, US
01.2020 - 11.2021
- Greeted clients.
- Administered COVID test using appropriate PPE.
- Collaborated with other healthcare providers such as paramedics and nurses.
- Attended continuing education courses related to EMT skills development.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Performed basic life support, including CPR and airway management.
- Administered first aid treatment or life support care to sick or injured persons in prehospital settings.
- Replenished first-aid equipment and supplies prior to shift, maintaining a well-equipped vehicle.
- Maintained accurate records of all activities related to project execution and quality assurance.
Home Health Aide
Total Care
Boston, MA
01.2018 - 01.2020
- Assisting clients with Activities of Daily Living.
- Light Housekeeping.
- Transporting clients to appointments and/or errands.
- Followed procedures regarding infection prevention and control, and handling of hazardous waste.
- Client Engagement.
Practice Coordinator
Tufts Medical Center
Boston, MA
02.2024 - 11.2016
- Managed patient scheduling, verifying insurance coverage and providing detailed instructions on necessary paperwork.
- Verified insurance benefits for patients prior to their appointment date.
- Assisted with daily operations such as opening and closing the clinic, managing inventory levels, ordering supplies.
- Performed data entry into various systems including EHRs, PMS .
- Tracked patient referrals from outside sources ensuring they are processed according to established protocols.
- Facilitated communication between physicians, nurses, front office staff, and other clinical personnel regarding patient needs and care plans.
- Adhered to HIPAA regulations while handling protected health information.
- Ordered supplies needed and kept tabs on inventory levels.
- Checked entire office and waiting areas regularly to provide clean and organized surroundings.
Education
Associate of Science -
Fisher College
Boston, MA06-2022
Certificate - Secretarial Studies And Office Administration
Fisher College
Boston, MA06-2022
Medical Office Specialist/ Billing &Coding
Sullivan And Cogliano Training Centers
Brockton, MA01-2013
Certificate - Home Health Aide
Horizon Health Care Institute
Boston, MA05-2010
Skills
- Compassionate client care
- Excellent communication skills
- Diligent
- Computer skills
- Microsoft Office
Personal Information
Title: MEDICAL ASSISTANT-HOME HEALTH AIDE
Timeline
Practice Coordinator
Tufts Medical Center
02.2024 - 11.2016
Home Health Aide
Anodyne Health
04.2021 - 07.2023
Covid Tester
Fallon
01.2020 - 11.2021
Home Health Aide
Total Care
01.2018 - 01.2020
Associate of Science -
Fisher College
Certificate - Secretarial Studies And Office Administration
Fisher College
Medical Office Specialist/ Billing &Coding
Sullivan And Cogliano Training Centers
Certificate - Home Health Aide
Horizon Health Care Institute
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