Wendy Asebal
Tampa
Summary
Dynamic Front Desk Receptionist with proven expertise at Prime Care Medical Center, excelling in customer service and front desk organization. Skilled in managing multi-line phone systems and maintaining meticulous patient records. Bilingual communicator adept at addressing inquiries, enhancing patient satisfaction, and streamlining appointment scheduling for optimal clinic efficiency.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Prime Care Medical Center
03.2024 - Current
- Managed patient check-in and appointment scheduling to ensure smooth clinic operations.
- Answered multi-line phone system, directing calls to appropriate staff efficiently.
- Maintained accurate patient records in electronic health record (EHR) system for compliance and accessibility.
- Assisted patients with inquiries regarding insurance coverage and billing processes.
Education
High School Diploma -
Leto High School
Tampa, FLSkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Bilingual
- Front desk organization
- Multi-line phone system handling
- Multitasking
- Professional Phone Etiquette
Languages
English
Spanish
Timeline
Front Desk Receptionist
Prime Care Medical Center
03.2024 - Current
High School Diploma -
Leto High School