Wendy Barker
Mesa,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Coding and Billing Specialist
Wesco Billing And Consulting
09.2012 - Current
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Correctly coded and billed medical claims for various cardiology physicians.
- Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
- Reviewed patient charts to better understand health histories, diagnoses and treatments.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
- Performed billing and coding procedures for inpatient and outpatient services.
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Accurately selected proper descriptive code when more than one anatomical location was indicated.
- Entered orders into EMR system efficiently and without errors.
- Used Intergy and eClinical to input information into computerized patient record system.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Applied charges and updated patient records by using Intergy and eClinical.
- Used Intergy to assign procedure and diagnostic codes to patient records for billing purposes.
- Used Intergy to assign procedure and diagnostic codes to patient records for billing purposes
Medical Billing and Collection Specialist
EBW Billing And Consulting
01.2015 - 04.2020
- Negotiated to collect balance in full.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Achieved performance goals on consistent basis.
- Corrected, completed and processed claims for multiple payer codes.
- Logged charges and payments within MedFX.
- Handled account payments and provided information regarding outstanding balances.
- Monitored outstanding invoices and performed collections duties.
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Inserted mail with manual methods and automated equipment for optimal efficiency.
- Reconciled past due accounts achieving reduction in outstanding invoices.
Prepress Typesetter /Prepress Manager
BCT Arizona
09.2002 - 06.2011
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Prepared and operated offset printing press for maximum efficiency and production.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Produced high-quality business cards, wedding announcements, envelopes, letterheads, brochures, flyers, four-color artwork and mailers.
- Proofed all job orders, securing client approval prior to production.
- Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Education
CPC - Medical Coding
AAPC
Salt Lake City, UT09.2019
Some College (No Degree) - General Studies
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZSkills
- Insurance Billing
- Medical Billing Processing
- Diagnostic Codes
- Reviewing Patient Information
- CPT Code Modifiers
- ICD-10/HCPCS/CPT
- EMR Systems
- Complex Problem-Solving
- Past Due Balance Management
- Intermediate proficiency in Microsoft Word and Excel
Affiliations
AAPC- American Academy of Professional Coders
Certification
- CPC-A - Certified Professional Coder-Apprentice
Timeline
Medical Billing and Collection Specialist
EBW Billing And Consulting
01.2015 - 04.2020
Medical Coding and Billing Specialist
Wesco Billing And Consulting
09.2012 - Current
Prepress Typesetter /Prepress Manager
BCT Arizona
09.2002 - 06.2011
CPC - Medical Coding
AAPC
Some College (No Degree) - General Studies
Maricopa Community Colleges - Rio Salado Community College
- CPC-A - Certified Professional Coder-Apprentice
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