Wendy Barrett

Process purchase orders and maintain customer data.

Work with production staff and utilize KIWI system to achieve on-time customer deliveries.

Receive, process and monitor progress of customer orders to align the overall business strategy of the facility.

Responsible for expediting order changes and negotiating with customers of those changes.

Communicate with customers regarding issues such as order status, estimates and quotation, order changes and confirmations as well as any complaints or questions.

Build specifications for printed bags in plant system.

Communicate with sales people on a regular basis regarding activities within their respective accounts.

Attend production meetings and help communicate customer priorities.

Process bag artwork.

• Strengthened customer relationships with proactive and collaborative approach to managing needs.
• Managed sales cycle from first contact to established customer sale and maintained solid customer base.
• Contacted customers as issues arose to provide prompt resolutions.
• Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.

• Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
• Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
• Answered passengers' questions and provided solutions to issues arising during flights.
• Ensure safety and comfort of customers onboard aircraft.
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
• Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
• First Responder