Wendy Bautista
Southington,CT
Summary
Dedicated and detail-oriented professional with 6 years of experience in healthcare administration and customer service seeking a remote position to utilize technology and problem-solving skills to provide efficient support to patients and staff.
Overview
10
10
years of professional experience
Work History
Dietetic Technician
Yale New Haven Hospital
08.2019 - Current
- Utilize technology to provide efficient and effective support to patients and staff
- Serve as a point of contact for call center inquiries, utilizing problem-solving skills
- Relay important information to the kitchen regarding meal changes, complaints, or patient discharge
- Interact congenially with patients and staff via telephone, emphasizing excellent customer service
- Utilize calculator or software system to calculate specific diets, following established standards
- Deliver formulas or special nourishments to units, ensuring timely distribution
- Utilize computer terminal to communicate with nursing units, promoting seamless coordination
- Accommodate special needs and make necessary changes according to Dietitian's instructions
- Enter accurate diet orders, admissions, discharges, and transfers into the diet office software system
- React promptly to changes, ensuring the accuracy of modified diets and tube feedings
- Incorporate technology to enhance efficiency and accuracy in meal services.
Dietetic Technician
Connecticut Mental Health Center
08.2018 - Current
- Plan, develop, organize, supervise, and evaluate resident meals using technology-driven methods
- Serve on various committees, leveraging digital tools to enhance collaboration
- Oversee menu planning, inventory, payroll, and scheduling through software systems
- Provide leadership training and implement policies and procedures using technology-based resources
- Make changes to menus as directed by the Dietitian, utilizing nutrient data for appropriate calorie levels
- Maintain digital records and menus related to the dietary department
- Assist individuals in food selection with the support of technology resources
- Evaluate nutrition needs, preferences, and status of residents using digital tools
- Visit patients and assess their dietary preferences using technology-driven assessments
- Create daily patient menus tailored to individual calorie needs, allergies, and special instructions
- Conduct nutritional analysis of the menu, utilizing technology to assess nutrient composition
- Modify menus based on special diet needs, incorporating digital resources.
Receptionist/Accounts Payable
Skyview Genesis Healthcare Center
06.2014 - 11.2016
- Reconcile monthly bank statements electronically
- Answer phone calls with strong interpersonal and communication skills
- Utilize technology for efficient and accurate record keeping
- Process purchase orders using digital platforms, adhering to designated procedures
- Prepare payments for invoices and check requests, verifying fund availability electronically
- Maintain files on vendors and resolve billing issues using technology-based solutions
Education
A.S. Nutrition & Dietetics -
Gateway Community College
01.2018
Skills
- Proficient in using technology to provide support and coordinate tasks remotely
- Experience utilizing technology in a healthcare setting
- Knowledgeable in medical terminology and HIPAA regulations with emphasis on digital privacy
- Familiarity with food safety protocols using digital resources
- Proficient in menu planning, incorporating digital tools for enhanced accuracy
- Excellent verbal and written communication skills, with the ability to utilize digital platforms effectively
- Bilingual in English/Spanish
- Proficient in Microsoft Office (Word, Excel, Outlook, Teams etc)
References Available
Upon Request
Timeline
Dietetic Technician
Yale New Haven Hospital
08.2019 - Current
Dietetic Technician
Connecticut Mental Health Center
08.2018 - Current
Receptionist/Accounts Payable
Skyview Genesis Healthcare Center
06.2014 - 11.2016
A.S. Nutrition & Dietetics -
Gateway Community College
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