Wendy Bazzle
Cottageville,SC
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Murphy USA. Proven ability to enhance customer satisfaction and resolve conflicts effectively. Experienced in cash handling and team collaboration, consistently achieving operational goals while fostering a positive environment for both employees and patrons.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
22
22
years of professional experience
Work History
Cashier/Floor Associate
Community Thrift Store
10.2023 - 01.2025
- Welcomed customers upon entry and assessed needs promptly.
- Operated cash register with high accuracy for cash, check, and credit card transactions.
- Adapted to flexible schedules and additional shifts to support business operations.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Manager
Murphy USA
05.2018 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Sales Associate
Tobacco Shop
09.2013 - 04.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Attendance Clerk
Cottageville Elementary School
08.2002 - 09.2013
- Aided school administration during emergency drills or actual events by providing accurate attendance information of students and ensuring their safety.
- Collaborated with guidance counselors to identify students at risk due to poor attendance and develop appropriate interventions.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Enhanced record accuracy by diligently tracking student attendance and updating data in the system.
- Demonstrated strong attention to detail when verifying and inputting student data, resulting in a reliable reporting system for school administrators.
- Streamlined communication with parents by promptly addressing concerns regarding their child''s attendance.
- Ensured compliance with state regulations by staying informed on changes in requirements and adapting processes accordingly.
Education
High School Diploma -
Goose Creek High School
Goose Creek, SC06-1985
Skills
- Customer service and assistance
- Work ethic
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Team collaboration
Timeline
Cashier/Floor Associate
Community Thrift Store
10.2023 - 01.2025
Manager
Murphy USA
05.2018 - 10.2023
Sales Associate
Tobacco Shop
09.2013 - 04.2018
Attendance Clerk
Cottageville Elementary School
08.2002 - 09.2013
High School Diploma -
Goose Creek High School
Similar Profiles
Nakea HodgeNakea Hodge
Head Cashier /Shift Supervisor at Community Thrift StoreHead Cashier /Shift Supervisor at Community Thrift Store
Alyssa LoveAlyssa Love
Cashier at Community Thrift StoreCashier at Community Thrift Store
TASHIEKA BARNESTASHIEKA BARNES
Manager in Training at Community Thrift StoreManager in Training at Community Thrift Store