Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
19
19
years of professional experience
Work History
Election Assistant Supervisor
Mitchell County Board of Commissioners
10.2022 - 10.2024
Compiled state and county information and related material and distributed it to candidates.
Promoted a positive atmosphere within the polling stations, creating an inviting environment for all voters to exercise their voter rights.
Collaborated with fellow Election Assistants to provide seamless support for all aspects of the voting process.
Provided excellent customer service, addressing voter concerns and answering questions professionally and accurately.
Assisted disabled or elderly voters when necessary to ensure a comfortable voting experience for all constituents.
Facilitated prompt ballot distribution by keeping inventory well-stocked throughout election day operations.
Assisted in the smooth operation of polling stations by setting up and organizing election materials.
Consistently met strict deadlines for submitting vote tallies and other relevant reports following election day.
Enhanced voter experience by providing accurate information regarding voting procedures and locations.
Supported successful elections by troubleshooting issues with voting equipment as needed.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.
Created and maintained detailed records of all office activities.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Edited and proofread documents for accuracy and completeness.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Coordinated and scheduled meetings and appointments.
Processed incoming and outgoing mail and packages according to established procedures.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Generated reports detailing findings and recommendations.
Kept the registration records up to date and added new voters and removed voters that were no longer able or deceased.
Mailed out and received all absentee ballots for all elections.
Deputy Warden Administration Assistant
Georgia Department of Corrections- Autry State Prison
07.2017 - 10.2022
Managed budgetary constraints while ensuring quality service delivery, prioritizing essential resources as needed.
Completed daily work report sheets and delegated tasks to employees.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Executed record filing system to improve document organization and management.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
Maintained inventory of office supplies and placed orders.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Established administrative work procedures to track staff's daily tasks.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Volunteered to help with special projects of varying degrees of complexity.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Prepared reports, position papers, legal documents and correspondence.
Probation Officer
AD Probation
03.2015 - 10.2016
Observed residents for compliance and behavior issues.
Monitored offenders on probation and parole for compliance with court protocols.
Referred felony and misdemeanor offenders to necessary community resources.
Adhered to legal requirements by performing office, home, and employment visits.
Handled over 165 full-cycle caseloads per month.
Completed reports on behalf of court and associated legal entities.
Suggested special community service rehabilitation programs to help further support offenders.
Maintained accurate records of probationers'' progress, ensuring timely updates to relevant stakeholders.
Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
Oversaw administration of drug and alcohol screenings for offenders.
Wrote progress reports and testified under oath at court hearings.
Reduced recidivism rates through diligent supervision and monitoring of probationers'' activities.
Arranged substance abuse rehabilitation for offenders.
Provided court testimony to support court decisions.
Served as court liaison by attending court hearings and presenting reports and recommendations.
Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Deputy Warden of Security Assistant Sec
Georgia Department of Correction
05.2005 - 03.2015
Served as administrative liaison between warden, resident population and staff in matters of litigation against institution and staff.
Conducted investigations dealing with drugs, contraband, employee and inmate relationships and violations of laws, rules or policies by visitors and staff.
Elevated employee morale through consistent recognition of achievements, offering opportunities for professional development and career advancement.
Maintained a safe environment for inmates and staff through diligent monitoring and effective communication.
Increased staff efficiency by providing comprehensive training programs and performance evaluations.
Assistant with facility security by conducting regular inspections.
Handled multi-daily inmate count reports and keep weekly reports for daily on count procedures
Maintained daily report documents, memos and invoices.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Scheduled appointments and conducted follow-up calls to clients.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Conducted research for special projects, contributing valuable insights that informed strategic decisions.
Improved office workflow by redesigning document submission process.
Facilitated inter-departmental communication to ensure all parties were informed of key updates.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Updated spreadsheets and databases to track, analyze, and report on performance.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Bachelors Degree Started And Almost Completed - Criminal Justice
National American University
South Dakota
05.2001 -
Associate of Applied Science - Criminal Justice
National American University
SOUTH DAKOTA
05.2001 -
Diploma of Cosmetology -
Moultrie Tech College
Business And Cosmetology
05.2001 -
High School Diploma -
Berrien County High School
Nashville, GA
05.2001 -
Skills
Vote counting
Voter registration
Polling station setup
Ballot preparation
Voter assistance
Customer service
Microsoft office
Problem-solving
Problem-solving abilities
Multitasking
Database entry
Excellent communication
Document review
Decision-making
Document preparation
Mail handling
Attention to detail
Document scanning
Record keeping
Administrative support
Professionalism
Basic bookkeeping
Staff training
Timeline
Election Assistant Supervisor
Mitchell County Board of Commissioners
10.2022 - 10.2024
Deputy Warden Administration Assistant
Georgia Department of Corrections- Autry State Prison
07.2017 - 10.2022
Probation Officer
AD Probation
03.2015 - 10.2016
Deputy Warden of Security Assistant Sec
Georgia Department of Correction
05.2005 - 03.2015
Bachelors Degree Started And Almost Completed - Criminal Justice
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