Wendy Benson

Consistently placing in the company's top 10% in sales out of 350 clinic sales managers.

• Developed and implemented comprehensive sales training programs to enhance employee performance.
• Conducted regular meetings with sales personnel to review progress, address challenges, and provide additional coaching as needed.
• Provided individualized feedback on the effectiveness of each trainee's presentations to ensure improved performance over time.
• Designed interactive exercises utilizing role playing techniques to reinforce key concepts discussed during training sessions.
• Monitored feedback from trainees regarding course content and effectiveness in order to make necessary adjustments when needed.
• Worked closely with hiring managers throughout the recruitment process in order to ensure successful onboarding of new hires into the organization.
• Established relationships with key clients, while maintaining existing customer base.
• Analyzed data to identify trends in customer behavior and develop plans accordingly.
• Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Performed sales consultations and educated clients on products and services.

• Plan and direct all phases of the store's operation and KPI's efficiently to achieving maximum sales and profitability while also following company policies, and meeting payroll and sales goals by controlling expenses
• Achieved daily and monthly production goals by
• Having friendly contests for top producers in each department
• Implementing ongoing staff education
• Posting goals/results daily
• Holding staff/management accountable in a fair and predictable manner
• Using top performers to train new staff
• Giving the staff the tools they need to be able to track their own progress and compare to their colleagues in real time
• Implementing a weekly/daily touch bases to set the tone for the day/week, give directives, and discuss issues, ideas, and address questions
• Achieved a 42% sales increase of 20% over margin every month from the prior years by
• Ensuring credit and loyalty goals were met each and every day
• Checking quality of service while training store leadership to do quality checks
• Posting and discussing sales results from the prior day and month to date and the break down of sale last in each department during every morning chat in
• Teaching all staff members to read their own metrics while learning to recognize opportunities for growth
• Being a fair, consistent, and dependable leader the staff can count on while gaining their trust in all areas
• Developing management with advanced leadership potential to continue their professional growth within the company

• Plan and direct all phases of the store's operation and KPI's efficiently to achieving maximum sales and profitability while also following company policies, and meeting budget and sales goals by controlling expenses
• Achieved daily and monthly production goals by
• Having friendly contests for top producers in each department
• Implementing ongoing staff education
• Posting goals/results daily
• Holding staff/management accountable in a fair and predictable manner
• Using top performers to train new staff
• Giving the staff the tools they need to be able to track their own progress and compare to their colleagues in real time
• Implementing a morning "huddle" to set the tone for the day, give directives, and discuss issues, ideas, and address questions
• Achieved a 62% sales increase of 30% over margin every month from the prior years by
• Ensuring production goals were met each and every day
• Checking quality of production while training store leadership to do quality checks
• Posting and discussing sales results from the prior day and month to date and the break down of sale last in each department during every morning huddle
• Teaching all staff members to read their own metrics while learning to recognize opportunities for growth
• Being a fair, consistent, and dependable leader the staff can count on while gaining their trust in all areas
• Developing management with advanced leadership potential to continue their professional growth within the company

• Providing excellent customer service while driving sales and tripling net worth
• Open accounts that best suit each customer
• Analyze customer needs for lending, investments, and other banking products
• Implement application, approval, and closing of all loans
• Drive sales through marketing, networking, and referrals
• Ordering and organizing stock
• Solving customer's problems in a timely manner
• Accurately analyze all compliance as pertaining to federal and state laws

• Overseeing all aspects of business management and employee development while driving sales
• Train and coach assistant managers, key holders, and sales associates
• Analyze store, district, and company results to develop and coach opportunity plans
• Plan-o-gram planning and implementation
• Drive sales through coaching, training, and scheduling
• Ordering and organizing stock :
• Recruitment

• Employment Law Education Seminar
• Trained managers and employees including explanation of benefits and the employee handbook, and employee orientations
• Interviewing, hiring, performance evaluations, write ups, and terminations
• Sales development
• Guerrilla marketing development
• New salon set up, training and budgeting