WENDY BLANKEMEIER
Temple
Summary
Reliable and detail-oriented Cashier/Counter Clerk with over 10 years of customer-facing experience. Proven ability to increase checkout efficiency and accuracy using POS systems and electronic scanners. Skilled in cash disbursement, reconciliation, and providing exceptional service in high-volume environments. Seeking to leverage accuracy and speed to ensure customer satisfaction.
Overview
11
11
years of professional experience
Work History
Program Support Assistant
Department of Veteran Affairs
Temple, TX
05.2015 - Current
- Process and reconcile daily financial transactions with 100% accuracy, ensuring compliance with federal cash handling protocols
- Serve as primary point of contact for 50+ veterans daily, resolving inquiries via phone and in-person to enhance customer satisfaction
- Utilize administrative software to track support cases, improving response times by organizing workflow queues
- Train new hires on electronic scanning procedures and disbursement systems, reducing onboarding errors
Education
High School Diploma -
Evangel Temple Christian School
Round Rock, TXSkills
- Point of Sale (POS) Systems & Cash Handling
- Payment Processing & Reconciliation
- Electronic Scanner Operation
- Customer Service & Conflict Resolution
- High-Volume Transaction Accuracy
- Program Support & Administration
- Records management
- Document management
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Active listening
- Relationship building
- Team building
- Interpersonal skills
- Professionalism
- Team collaboration
- Decision-making
- Self motivation
- Goal setting
- Strategic planning
- Time management abilities
- Continuous improvement
- Professional demeanor
Timeline
Program Support Assistant
Department of Veteran Affairs
05.2015 - Current
High School Diploma -
Evangel Temple Christian School