Summary
Overview
Work History
Skills
Timeline
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Wendy Blomquist

Grand Island,NE

Summary

Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

18
18
years of professional experience

Work History

Freight Manager

GIX Logistics
03.2011 - Current
  • Maintained exceptional customer service by promptly addressing inquiries and swiftly resolving issues that arise during the shipping process, ensuring the highest satisfaction and loyalty.
  • Planned seamless shipping operations from start to finish, meticulously coordinating every aspect of the shipping process, including pick-up, transit, and timely delivery of goods, ensuring efficiency and reliability.
  • Cultivated strong and lasting relationships with freight carriers, employing persuasive negotiation tactics to secure competitive rates and exceptional services, ensuring optimal value for customers.
  • Assessed risks associated with shipments, advised on necessary changes needed prior to issues, developed contingency plans to safeguard goods in transit.
  • Established clear communication channels between departments, enhancing teamwork and expediting processes across the organization.
  • Trained new employees in company procedures and best practices, fostering a cohesive work environment.
  • Delivered exceptional customer satisfaction by promptly addressing concerns and providing regular ship

PCA/ Unit Clerk

CHI Saint Francis
11.2007 - 08.2011
  • Improved patient comfort by providing compassionate and attentive care.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Documented patient information and care activities in electronic health record.
  • Delivered high-quality care to patients in hospital facility.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Prepared admissions charts and scanned records.
  • Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Aided in the training of new hires by sharing knowledge and best practices.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

Skills

  • Logistics coordination
  • Negotiation abilities
  • Collaborative teamwork
  • Customer service
  • Time management expertise
  • Attention to detail focus
  • Critical thinking and problem-solving
  • Multitasking efficiency
  • Communication proficiency
  • Active listening techniques
  • Relationship mana
  • Data entry

Timeline

Freight Manager

GIX Logistics
03.2011 - Current

PCA/ Unit Clerk

CHI Saint Francis
11.2007 - 08.2011

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Wendy Blomquist