Wendy Brennan
Jackson,MI
Summary
Dynamic professional with a proven track record excelling in team management and process improvements. Skilled in inventory management and problem-solving, Committed to fostering strong relationships and driving results in fast-paced environments. I have the ability to quickly adapt to new processes and changes in procedures.
Overview
26
26
years of professional experience
Work History
Assistant Store Manager
Serv-U-Success
01.2025 - Current
- Assisted in daily store operations, ensuring a smooth workflow and efficient task management.
- Supported inventory management processes, maintaining accurate stock levels and minimizing discrepancies.
- Executed visual merchandising strategies to enhance product presentation and drive customer engagement.
- Trained and supervised team members, fostering a collaborative environment for skill development.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Reset Specialist
Serv-U-Success
01.2017 - 01.2025
- Conducted comprehensive resets of merchandise, ensuring alignment with company standards and visual merchandising guidelines.
- Collaborated with cross-functional teams to streamline inventory management processes, enhancing operational efficiency.
- Trained and mentored new team members on reset procedures and best practices for optimal store presentation.
- Developed and implemented strategic plans for timely execution of seasonal resets across multiple locations.
- Utilized various tools and software to track progress and ensure accuracy in merchandise placement during resets.
- Collaborated with store managers to identify specific needs and tailor reset strategies accordingly.
- Supported new staff members in learning reset procedures, contributing to a cohesive team dynamic and consistent results across all stores.
- Demonstrated flexibility in adapting to changes in project scope or timeline, maintaining a positive attitude under pressure while still achieving desired outcomes.
- Provided comprehensive reports on completed resets, highlighting any issues or discrepancies encountered during the process.
- Maintained a safe working environment, following company guidelines and adhering to safety regulations throughout reset processes.
- Streamlined product restocking processes for improved inventory management and reduced out-of-stock instances.
- Reduced labor costs by efficiently delegating tasks and managing team members during reset assignments.
- Proactively identified potential issues during resets, implementing corrective measures before they impacted store operations or customer satisfaction levels.
- Utilized advanced problem-solving skills when faced with challenges or obstacles during resets, finding innovative solutions that minimized disruptions to store operations without compromising results quality.
- Achieved timely completion of resetting projects with strong attention to detail and adherence to deadlines.
- Efficiently managed resources such as equipment and supplies needed for successful completion of each reset assignment.
- Enhanced store efficiency by effectively resetting merchandise layouts according to planograms.
- Maintained clear communication with store staff throughout resets, ensuring a smooth transition between stages of the project and minimizing disruptions to daily operations.
- Applied strong organizational skills to effectively manage multiple priorities during resets, consistently meeting deadlines while maintaining high standards for quality and accuracy.
- Reset specific store departments or entire stores and fully set up new stores according to planograms.
- Changed shelves, racks, and displays to meet new schematic designs.
- Traveled to assigned location using personal vehicle, showed up time, and worked efficiently to complete jobs.
- Created visual displays to highlight new and featured products.
General Manager
A&W Recyclers, Llc Dba Andy's Airport Auto
01.2000 - 01.2017
- Implemented performance metrics and analytics to drive informed decision-making and resource allocation.
- Oversaw budget management and financial forecasting to ensure alignment with organizational goals.
- Supervised daily yard operations, ensuring efficient processing and sorting of vehicles.
- Implemented safety protocols, reducing incidents and promoting a secure work environment.
- Trained staff on equipment usage and safety standards, enhancing operational efficiency.
- Coordinated inventory management, optimizing space utilization and workflow processes.
- Developed maintenance schedules for machinery, improving equipment reliability and performance.
- Analyzed workflows to identify bottlenecks, streamlining processes for increased productivity.
- Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
- Developed strong relationships with customers, leading to increased repeat business and customer satisfaction.
- Maintained an organized system for tracking inventory levels, tools, equipment, and vehicles used throughout daily operations.
- Proactively identified opportunities for process improvements within the yard operations.
- Coordinated successful shipment deliveries through meticulous planning and communication with transport companies.
- Streamlined daily operations by introducing time-saving procedures that improved overall workflow efficiency.
- Negotiated favorable pricing with suppliers, reducing overall costs of materials and equipment used in the yard.
Education
No Degree - Masters of Business
Baker College
Flint, MIBachelor of Science - Criminal Justice
West Chester University of Pennsylvania
West Chester, PASkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Team management
- Hiring and training
- Relationship building and management
- Process improvements
- Quickbooks
- Verbal and written communication
- New hire training
- Inventory management
- Decision-making
- Effective leader
Timeline
Assistant Store Manager
Serv-U-Success
01.2025 - Current
Reset Specialist
Serv-U-Success
01.2017 - 01.2025
General Manager
A&W Recyclers, Llc Dba Andy's Airport Auto
01.2000 - 01.2017
No Degree - Masters of Business
Baker College
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania