Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Director of Operations
Block Change Real Estate
San Jose, CA
03.2020 - 04.2024
Observed each employee's strengths and initiated mentoring program to improve areas of weakness.
Reduced errors in documentation by meticulously proofreading and editing written materials.
Assisted in closing 319 transactions smoothly by preparing necessary documentation and coordinating with title companies, lenders, and agents.
Contributed to positive work environment by providing backup support for fellow team members during peak periods or absences.
Enhanced client satisfaction by providing timely updates and addressing concerns throughout transaction process.
Reviewed and executed confidential documents, contracts, and disclosures.
Assisted with creating marketing materials, including flyers and brochures, to effectively showcase properties for sale.
Increased team size by 30% and created smooth onboarding processes to help new hires adjust to company policies and procedures.
Real Estate Executive Assistant
Century 21 Alliance
San Jose, CA
12.2018 - 03.2020
Served as recruiter and onboarding coordinator, increasing team size by 10% each year
Developed strong relationships with local businesses and community members to foster positive brand recognition in market.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Managed digital and print projects from initial concept through final implementation and live monitoring, including 12 magazine ads annually
Demonstrated strong organizational and time management skills while managing multiple projects.
Real Estate Office Manager
Davey & Associates Real Estate
San Jose, CA
02.2011 - 02.2020
Developed strong relationships with clients by maintaining open communication channels and providing regular updates on property status.
Supported a team of 12 agents in their daily tasks, fostering collaborative work environment that increased productivity by 10% annually.
Maintained primary relationships for over 50 property management clients, overall servicing responsibility, and client satisfaction to maximize profitability of client relationships and lease renewals
Implemented accounting software for office accounting and property management transactions, significantly enhancing time efficiency and accuracy
Real Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate BrokerageReal Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate Brokerage