Wendy Brewer
Summary
Caring veterinary technician with several years of extensive experience assisting veterinarians with procedures and tasks. Polished in administering injections and treatments, taking x-rays and recording and updating records. Compassionate and responsible professional with sound knowledge of veterinary medical procedures and animal care techniques.
Overview
14
14
years of professional experience
2007
2007
years of post-secondary education
Work History
Veterinary Technician
Indian Tree Animal Hospital
Arvada
10.2020 - Current
- Assisted veterinarians during examinations and procedures to ensure animal comfort.
- Administered medications and vaccines as directed by veterinary staff.
- Performed diagnostic tests including blood work and x-rays for patient evaluation.
- Educated pet owners on proper care, nutrition, and preventive health measures.
- Provided compassionate support to animals and their owners during visits.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Performed physical examinations and recorded weight, temperature and other vitals.
Client Service Representative
Indian Tree Animal Hospital
Arvada
10.2016 - 10.2020
- Assisted clients in scheduling appointments and managing their pets' medical records.
- Educated pet owners on vaccination protocols and preventive care options.
- Processed payments and handled billing inquiries for veterinary services.
- Coordinated with veterinarians to ensure seamless patient care and client communication.
- Handled incoming calls and emails, providing timely information to clients.
- Provided customer service support to clients in a timely and efficient manner.
- Maintained customer records in the database system.
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
- Scheduled and confirmed appointments based on customer availability.
- Created detailed notes in customer profiles to keep track of conversations and requests.
Cake Decorator
King Soopers
Northglenn
04.2012 - 10.2016
- Designed and decorated custom cakes for various occasions and events.
- Collaborated with team members to ensure timely cake production and delivery.
- Maintained cleanliness and organization in the decorating area and storage spaces.
- Assisted customers with cake selection and personalized design requests.
- Utilized various decorating tools to create intricate designs and finishes.
- Monitored inventory levels of baking supplies and ordered as needed.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Organized supplies to ensure efficient workflow during cake decorating process.
Education
Veterinary Assistant - Veterinary Science
Pima Medical Institute
Arvada, CO 01.2016 - 09.2016
Westminster High School
Arvada, COSkills
- Diagnostic testing
- Medication administration
- Animal restraint
- Client education
- Attention to detail
- Team collaboration
- Effective communication
- Animal handling
Timeline
Veterinary Technician
Indian Tree Animal Hospital
10.2020 - Current
Client Service Representative
Indian Tree Animal Hospital
10.2016 - 10.2020
Veterinary Assistant - Veterinary Science
Pima Medical Institute
01.2016 - 09.2016
Cake Decorator
King Soopers
04.2012 - 10.2016
Westminster High School