Wendy Browne
Boston,MA
Summary
Detail-oriented Unit Coordinator with extensive experience in healthcare settings. Effectively manages patient scheduling, staffing needs, and record accuracy to enhance operational efficiency. Committed to fostering collaboration and delivering high-quality patient care through strong interpersonal communication and organizational skills.
Overview
16
16
years of professional experience
Work History
Unit Coordinator
Codman Square Health Center
Boston, Massachusetts
04.2021 - Current
- Acted as a liaison between hospital departments, medical staff, families, and community agencies regarding patient care issues.
- Provided support and guidance to nursing staff on patient care issues.
- Coordinated scheduling and staffing needs for multiple departments.
- Managed communication between team members and management effectively.
- Managed and updated patient records with attention to confidentiality and accuracy in a fast-paced environment.
- Utilized healthcare software systems for patient scheduling, billing, and record management efficiently.
- Participated in staff meetings and training sessions to stay informed of hospital policies and best practices.
- Interacted with vendors to purchase supplies and equipment needed by the unit.
Unit Coordinator
Ultimate Staffing
Boston, Massachusetts
11.2020 - 04.2021
- Facilitated communication between healthcare providers, ensuring continuity of care and effective information sharing.
- Coordinated scheduling and staffing across multiple departments, improving workforce allocation and responsiveness.
- Managed communication between team members and management, fostering collaboration and clarity on objectives.
- Provided support and guidance to nursing staff on patient care issues.
- Organized and maintained accurate employee attendance records for reporting and compliance.
Certified Unit Coordinator
Brigham And Women's Hospital
Boston, MA
02.2011 - 10.2019
- Implemented EPIC system to digitize and organize medical records, improving access and management.
- Managed front office operations, ensuring efficient customer service delivery.
- Supported providers in outpatient medical office through coordinating all administrative operations.
- Executed front office duties using data entry skills to maintain accurate medical database.
- Coordinated with assistants to prepare and set up rooms, ensuring availability of necessary supplies and equipment.
- Received and addressed incoming and outgoing communication via telephone and email.
- Completed skilled administrative work to support all office staff and operational requirements.
Education
Certificate - Health Information
Salter School
Boston, MA05-2009
Skills
- EPIC charting
- Medical record management
- Healthcare software
- Patient appointment coordination
- Scheduling coordination
- Appointment scheduling
- Patient registration
- Staff coordination
- Inventory management
- Administrative operations
- Attention to detail
- Communication skills
Timeline
Unit Coordinator
Codman Square Health Center
04.2021 - Current
Unit Coordinator
Ultimate Staffing
11.2020 - 04.2021
Certified Unit Coordinator
Brigham And Women's Hospital
02.2011 - 10.2019
Certificate - Health Information
Salter School