Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Digital Portfolio
Websites
Honors And Awards
Work Preference
Timeline
Generic
Wendy Bungert

Wendy Bungert

Learning and Instructional Design Consultant
Lakeville,MN

Summary

With over 10 years of experience as an innovative instructional designer and working leader, my expertise lies in strategic planning, curriculum development, and design framework. A commitment to continuous improvement drives thorough gap analysis, effective collaboration with stakeholders, and efficient project management to deliver tangible results that drive success. Specializing in developing digital and video learning solutions that optimize workflows and enhancing learner experiences. Continuously working to enhance business outcomes and create engaging learning experiences, ensuring focus on process and performance improvements always aiming to achieve the best possible results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Owner and Principal Consultant

Simplified eLearning
01.2024 - Current
  • Collaboration with customers to deliver strategic learning solutions by analyzing business, education, and training gaps and aiding in digital, video, and learning design
  • 2025 CLIENT: CHS Agribusiness I utilized Articulate Rise and Storyline to develop storyboards and training materials for management and employees to understand a new system and process for company-wide performance reviews
  • 2024 CLIENT: T
  • Marzetti, Inc
  • I worked with T
  • Marzetti, Inc
  • To produce accredited On-the-Job Training (OJT) trainer program materials and facilitator guides
  • This initiative included the development of video content and blended learning resources tailored for workers in manufacturing plants
  • Additionally, I created comprehensive materials for the certified trainer and OJT programs to enhance the training experience
  • Tools used: Camtasia, Articulate Rise, 360, PPT, Word, Poka Manufacturing LMS
  • Engaging in cooperative efforts with business partners, stakeholders, and leadership to impact and influence partnerships and cross-matrix relationships
  • Lead the creation and documentation of learning and development standards, guidelines, and frameworks for clients
  • I have consistently achieved significant outcomes by integrating innovation, strategy, and state-of-the-art design and development technologies
  • Aid in influencing enterprise change while advancing and sustaining training initiatives via various communications, design, and learning development channels
  • Working with clients to ensure alignment of learning and curriculum initiatives with overall organizational goals, regulations, and compliance requirements
  • Provide documentation, serve as a resource, and instruct curriculum, instructional design, and learning teams on the procedures, standards, and goals for using learning management systems
  • Serve as a point of contact for questions about the policies and procedures of the LMS

Senior Digital and Instructional Design Learning Specialist

Restaurant Technologies
07.2023 - 01.2024
  • Successfully developed and deployed biodiesel oil exchange and fleet systems curriculum plans while managing consistency, deadlines, and expectations
  • Tools used: Camtasia, Articulate Rise, 360, PPT, Word, Cornerstone On Demand LMS
  • Created micro-learning modules that enabled the implementation of video and telemetries for delivery trucks and drivers
  • Consistently formatted and structured course materials using clear templates and style guidelines
  • Ensured a logical progression for learners by mapping the curriculum and outlining course prerequisites
  • Clearly defined and communicated project milestones and deadlines for each coursework development phase, including content creation, testing, and deployment
  • Specializing in developing and implementing video-based and micro-learning programs, which include tracking and analytics features and program feedback

Senior Digital and Instructional Design Learning Specialist

Medtronic
12.2021 - 04.2023
  • Achieved consistent project deadline adherence and exceeded expectations as Senior Learning Specialist at Medtronic, leading digital and instructional design initiatives
  • Tools used: Camtasia, Articulate Rise, 360, PPT, Word, Vyond, Degreed LXP, Cornerstone On Demand LMS
  • Enhanced learning outcomes for leaders and employees through comprehensive digital, microlearning, facilitation, and eLearning curriculum planning and implementation
  • Managed, reported, and evaluated course maintenance, including course metrics for age, effectiveness, and updates
  • Demonstrated measurable skill growth and progress through a holistic approach to learning and development
  • Addressed and filled learning gaps by managing and optimizing tailored digital and video learning curricula in digital training projects
  • Streamlined business optimization and boosted customer satisfaction by championing digital learning transformation, focusing on video learning creation and Voice of the Customer
  • Improved software engineer retention and hiring rates by driving problem-solving for learning solutions and client deliverables, including upskilling and reskilling initiatives
  • Facilitated the development and expansion of new abilities through the effective creation and application of learning profiles
  • Standardized training curriculum and delivery across the organization by program managing the establishment and implementation of training metrics
  • Aligned role-based skill development priorities with organizational strategies, ensuring consistency with company objectives

Learning Manager Consultant

AmerisourceBergen
04.2021 - 12.2021
  • Company Overview: Consulting Role
  • Managed and worked alongside the instructional design team at ICS-AmerisourceBergen to develop and deploy Good Neighbor Pharmacy and Salesforce employee training initiatives
  • Tools used: Camtasia, Articulate Rise, 360, PPT, Word, Vyond, Degreed LXP, Cornerstone LMS, Salesforce, Agile Methodologies
  • Expertly program-managed curriculum development, delivering on-time results and identifying learning gaps for blended, eLearning, and digital design, while implementing and evaluating client training solutions
  • Established and implemented organization-wide training metrics, driving standardization of training curriculum and delivery
  • Assessed and improved L&D processes to enhance efficiency and effectiveness while quickly deploying to pharmacy teams
  • Addressed performance assessment gaps, leading to the identification of needs for enterprise risk management and Salesforce development programs, optimizing overall effectiveness
  • Consulting Role

Associate Director of Instructional Design and Training

Optum, UnitedHealth Group
02.2019 - 02.2021
  • Enhanced organizational efficiency by expertly leading a team of 8 Instructional Designers and Trainers to develop and deliver innovative training solutions
  • Tools used: Camtasia, Articulate Rise, 360, PPT, Word, Vyond, PeopleSoft LMS, Salesforce, ServiceNow, Agile Methodologies, Sprint Planning
  • Prompt action was taken to address urgent training needs by developing digital curricula for COVID-19
  • This endeavor encompassed the creation of training modules specifically tailored to an Oracle implementation, enabling trainers to access and collaborate with the State of Minnesota's data for quarantine and isolation contact investigation training
  • LMS Administrator for PeopleSoft LMS, managing the instructor portal and team course catalog, course setup, and maintenance
  • Improved certification results by 80% for ServiceNow Healthcare claims courses, driving project and process improvements in instructional design
  • Established, upheld, and monitored development and delivery standards for internal and external training, ensuring consistently high-quality training experiences
  • Optimized training and instructional design processes by collaborating with claims teams to identify and implement process improvement opportunities and design updates

Associate Director of IT Training | Instructional Design

Optum, UnitedHealth Group
03.2015 - 02.2019
  • Streamlined claims processing system training at Optum/UnitedHealth Group by effectively managing a team of 6, overseeing planning, training metrics, and NPS Score improvement tracking
  • Tools used: Camtasia, Articulate Rise, 360, PPT, Word, Vyond, PeopleSoft LMS, Salesforce, ServiceNow
  • Identified learning gaps and ensured proper design and development through skillful program management of training team projects
  • LMS Administrator for PeopleSoft LMS, managing the instructor portal and team course catalog, course setup, and maintenance
  • Successfully delivered a new enterprise claims adjudication application, managing timelines, staffing, budgets, and deliverables for various training solutions
  • Enhanced training effectiveness by implementing metrics to standardize curriculum and delivery across the organization
  • Addressed training needs through productive feedback loops with stakeholders and learning partners, fostering continuous improvement
  • Optimized learning needs by collaborating with stakeholders to create innovative solutions aligned with company objectives
  • Consistently met project goals, coordinating with internal and external vendor resources to ensure on-time delivery, adherence to scope, and budget control

Owner and Principal Consultant

Simplified eLearning
07.2012 - 03.2015
  • Utilized as a crucial asset in overseeing external client projects, focusing on promptly evaluating business, educational, and training gaps and identifying potential opportunities
  • Provided strategic and leadership support to clients including Cargill, Hazelden Betty Ford, and Emerson Electric
  • Strived to make a meaningful impact by leveraging knowledge assets such as SMEs, existing documentation, and any available information to keep an efficient development pace
  • Used Agile Methodologies and Sprint planning as a part of Scrum teams for agile work environments
  • Fostered successful partnerships with clients like Cargill and Hazelden Betty Ford, driving learning, instructional design, and education strategies from conception to implementation
  • Global PeopleSoft LMS Administrator for Cargill International
  • Responsible for daily operations, troubleshooting, course loading, administration, maintenance, and reporting
  • Consulted for Emerson Electric, specializing in developing video and online training programs for gas and oil instrumentation
  • Elevated client training and support for global learning management systems by delivering engaging, high-quality, evidence-based solutions rooted in robust instructional design principles while promptly addressing and resolving technical and functional challenges
  • Aligned product development with the organization's strategic objectives, including targeted learning revenue goals, through program management
  • Streamlined global enterprise operations as Cargill International LMS administrator, directing Learning Management Systems staff in managing course loads, applications, reporting, and new technology implementation

Education

Bachelor of Science - Elementary Education

University of Wisconsin River Falls

Master of Education - Educational Leadership And Instructional Design

Bethel University
St. Paul, MN

Skills

  • Strategic Planning
  • Curriculum Development
  • Skills-Based Curriculum Expertise
  • Design Framework Expertise
  • Digital/Video Learning
  • Decisive
  • Action-Oriented Initiatives
  • Results-Focused Leader
  • Gap Analysis
  • Process & Performance Improvement
  • Stakeholder Collaboration
  • Strategic Leadership
  • Design Frameworks
  • Partnership Building
  • SCORM
  • Adult Learning Principles
  • Project Management
  • Coaching & Training
  • Workflow Optimization
  • Analytical
  • Articulate Storyline
  • Articulate Rise
  • Cornerstone On Demand
  • PeopleSoft
  • POKA Learning Management Systems (LMS) Administration
  • Slack
  • Salesforce
  • Camtasia
  • Captivate
  • Adobe CreativeSuite
  • Blended learning strategies
  • Learning strategies
  • Technology implementation
  • Strategic leadership
  • Customer relations
  • Project coordination
  • Reporting requirements
  • Adaptive learning

Accomplishments

  • Successfully elevated learning completions by implementing comprehensive post-training assessments to evaluate the application of newly acquired skills from advanced training programs. This strategic approach prioritized precision and effectiveness, driving substantial skill improvements in a manufacturing environment. As a result, learners gained the expertise to proficiently apply essential techniques and safety protocols, ultimately leading to heightened productivity and a significant reduction in errors on the shop floor.
  • Delivered measurable improvements in manufacturing process skills by implementing Poka LMS learning paths focused on daily manufacturing tasks. This initiative directly enhanced the proficiency and effectiveness of the workforce, resulting in streamlined operations and elevated performance levels.
  • Led a team of eight instructional designers and trainers in the collaborative development of training for a newly implemented claims processing system. This strategic partnership fostered innovation and ensured that the training materials were comprehensive and effective, effectively preparing the team for successful system adoption.
  • Achieved 95% participation rate in learning pathways for skill development by strategically supporting the design, development, and implementation of training programs through a blend of LMS-based learning and instructor-led sessions. This holistic approach ensured that learners were thoroughly engaged and equipped with the necessary skills to excel.

Certification

  • Elementary Education License, UW River Falls
  • Class A Non-Restricted Commercial Driver's License, State of Minnesota

Digital Portfolio

The carefully chosen selection of my instructional design work in my Digital Learning Design Portfolio shows my proficiency in developing efficient and captivating learning experiences across all platforms, including instructor-led, blended, digital, and eLearning. My ability to use technology and instructional methodologies to create a variety of educational content that improves learning processes and results is demonstrated in my online portfolio. My portfolio highlights my broad range of technical and creative skills and functions as a personal and professional presentation.

https://bungertw.wixsite.com/digitallrngdesign

Honors And Awards

  • Dev X Technology Award Nominee, Medtronic, 04/01/23
  • HR Stewardship Award Nominee, Medtronic, 08/01/22
  • GIDE Award Winner, Medtronic, 09/01/22

Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Work Location

Remote

Important To Me

Work-life balanceCompany CultureFlexible work hours

Timeline

Owner and Principal Consultant

Simplified eLearning
01.2024 - Current

Senior Digital and Instructional Design Learning Specialist

Restaurant Technologies
07.2023 - 01.2024

Senior Digital and Instructional Design Learning Specialist

Medtronic
12.2021 - 04.2023

Learning Manager Consultant

AmerisourceBergen
04.2021 - 12.2021

Associate Director of Instructional Design and Training

Optum, UnitedHealth Group
02.2019 - 02.2021

Associate Director of IT Training | Instructional Design

Optum, UnitedHealth Group
03.2015 - 02.2019

Owner and Principal Consultant

Simplified eLearning
07.2012 - 03.2015

Bachelor of Science - Elementary Education

University of Wisconsin River Falls

Master of Education - Educational Leadership And Instructional Design

Bethel University
Wendy BungertLearning and Instructional Design Consultant