Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wendy Cabrera

Woodbridge,VA

Summary

Proven Administrative Assistant with a track record of optimizing operational efficiency and enhancing customer relations at the Consulate of El Salvador. Skilled in data entry and customer service, I significantly contributed to streamlining passport processing and financial management, achieving a notable increase in community engagement and staff satisfaction. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Consulate of El Salvador
06.2022 - 02.2023



  • Payments to Suppliers and Purchases: Efficient and timely management of payments to suppliers, ensuring compliance with agreed terms and deadlines.

  • Salary Payments: Accurate administration and distribution of salaries, ensuring staff satisfaction and retention.

  • Accounting Reports: Preparation of detailed and accurate financial reports, facilitating strategic decision making.

  • Revenue and Expense Control: Rigorous monitoring and control of revenues and expenses, optimizing profitability and operational efficiency.

  • Administrative Tasks:
    Execution of various administrative tasks, contributing to the proper functioning and organization of the team.

Administrative Assistant

Consulate of El Salvador
05.2017 - 05.2022
  • Passport Processing: Responsible for the processing and issuance of passports, ensuring accuracy and compliance with current regulations.

    Customer Service: I provided support both in person and telephonically, resolving queries and offering effective solutions.

    Repatriation Case Management: I managed repatriation cases, including visits to detention centers and communication with immigration officials for deportation cases.

    Community Service: I actively participated in the organization and execution of mobile consulates in other states and community events, strengthening the relationship with the community.


Legal Advice: Provide information and guidance on laws and regulations.


Document Management: Prepare, review and file legal documents.

Education

Bachelor of Science - Business Administration

University of El Salvador
El Salvador
12.2004

High School Diploma -

Colegio Suizo Salvadoreño
El Salvador
10.1994

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Customer Relations
  • Documentation and Recordkeeping
  • Documentation and control
  • Internal Communications
  • Mail Management
  • File Organization

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Administrative Assistant

Consulate of El Salvador
06.2022 - 02.2023

Administrative Assistant

Consulate of El Salvador
05.2017 - 05.2022

Bachelor of Science - Business Administration

University of El Salvador

High School Diploma -

Colegio Suizo Salvadoreño
Wendy Cabrera