Wendy Campos-Olguin
Brooklyn,NY
Summary
Results-oriented professional with strong organizational, time management, and customer service skills. Cross-functional communicator seeking a position where my abilities and experience may contribute to the success of the team/company.
Overview
5
5
years of professional experience
Work History
HR Representative
Preferred Home Care of New York
Brooklyn, NY
08.2024 - 03.2025
- Maintain employee compliance in reference to yearly in-service, medical compliance, and I-9 documents.
- Assist with benefits such as health insurance changes, 401(k) contributions, and union enrollment.
- Completing verifications of employment and employment letters.
- Assist with DBL/PFL application and submission.
- Perform corrective counseling meetings with caregivers.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
HR Specialist
Regency Healthcare
Brooklyn, NY
01.2024 - 07.2024
- Conducted employee onboarding activities, including orientation, benefits enrollment, and new hire paperwork.
- Maintained employee records in compliance with applicable laws and regulations.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Provided administrative support for HR projects and initiatives.
- Answering high-volume phone calls and emails, providing clerical and administrative support to HR executives.
CDPAP Coordinator
Unicare CDC
Brooklyn, NY
02.2021 - 09.2023
- Responsible for managing over 150 cases, registering new patients and personal assistants, ensuring strict adherence to all HIPAA requirements and regulations, while consistently following up to guarantee full compliance post-registration.
- Conducted hiring process of incoming personal assistants.
- Managing, scheduling and performing data entry to ensure precise billing and payroll processing.
- Regularly updated and maintained critical information within the homecare provider platform to guarantee that records are current and accurate.
- Actively participated in the intake and referral process, playing a key role in the smooth onboarding of new clients.
Administrative Assistant
Emaids of NYC
Brooklyn, NY
10.2019 - 02.2021
- Conducted comprehensive training sessions for new franchisees, emphasizing the importance of effective communication and adherence to service standards.
- Scheduled and coordinated clients for regular cleaning services, ensuring strict compliance with legal and contractual obligations.
- On-site visits to commercial locations to provide accurate quotes, showcasing strong analytical and communication skills.
- Demonstrated flexibility and adaptability by stepping in to cover last-minute cleaning needs, displaying commitment to client satisfaction.
- Addressed client complaints in a timely manner.
Education
Associates - Criminal Justice
Borough of Manhattan Community College
Chambers, New York, NY08.2021
High School Diploma -
New Utrecht High School
Brooklyn, NY06-2018
Skills
- ARLA
- DocuSign
- E-Verify
- ePaces
- HHA Exchange
- Home Care Registry
- Microsoft Word
- Microsoft Excel
- Outlook
- PaperVision
- Viventium
- Bilingual (Spanish)
- Data entry
- Record keeping, organized and detail-oriented, strong communication
References
References available upon request.
Timeline
HR Representative
Preferred Home Care of New York
08.2024 - 03.2025
HR Specialist
Regency Healthcare
01.2024 - 07.2024
CDPAP Coordinator
Unicare CDC
02.2021 - 09.2023
Administrative Assistant
Emaids of NYC
10.2019 - 02.2021
Associates - Criminal Justice
Borough of Manhattan Community College
High School Diploma -
New Utrecht High School
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