Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking and maintaining full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Lead Teacher
Happydays Christian Daycare & PreSchool
02.2023 - Current
Planned and implemented different daily activities to enhance overall development and growth of every student.
Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
Increased student involvement in program offerings through strategic redesign of program processes and methods.
Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Crew Trainer
McDonald's
02.2021 - 02.2023
Taught new team members correct procedures for all service areas of operations.
Mentored crew members and new hires to improve performance, food safety and customer service.
Maintained current knowledge of all team position requirements.
Identified team weak points and implemented corrective actions to resolve concerns.
Trained other employees in customer service, food safety and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Greeted customers with smile and provided friendly service to professionally handle every need.
Crew Member
Coldstone Creamy
11.2019 - 07.2020
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Assisted other team members to achieve goals.
Supported great dining and meal experiences for guests.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized
Kept kitchen, counter and dining areas cleaned and sanitized.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Completed milkshakes and ice cream desserts for customers.
Education
High School Diploma -
V. Sue Cleveland High School
05.2021
Skills
Crew Assistance
Training Program Monitoring and Tracking
Policies and Procedures
Active Listening
Restaurant Operation
Training Video Production
Cash Register Operations
Food Safety
Customer Service
Crew Monitoring
Dress Code Enforcement
Food Running
Multi-Tasking Skill
Station Preparation
Timeline
Lead Teacher
Happydays Christian Daycare & PreSchool
02.2023 - Current
Crew Trainer
McDonald's
02.2021 - 02.2023
Crew Member
Coldstone Creamy
11.2019 - 07.2020
High School Diploma -
V. Sue Cleveland High School
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