Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Wendy Chaffin

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Accounting Administrator/Administrative Office Manager

Team Chevrolet Of Swansboro
03.2021 - 11.2023

Accounts payable and receivables, schedule cleaning, posting transactions for parts, sales, service and body shop, daily deposit, balancing reports, office supplies, new hire onboarding, drug testing scheduling meetings and local events, title work for NC DMV, etc.


  • Troubleshoot discrepancies in scheduled accounts by conducting thorough investigations into transactional details, ultimately resolving issues promptly.
  • Established strong working relationships with colleagues across departments, enhancing the flow of financial information and fostering collaboration in achieving company goals.
  • Reported on status of accounts payable and accounts receivable.
  • Managed all petty cash.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Interceded between employees during arguments and diffused tense situations.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Streamlined office processes by implementing efficient organizational systems and procedures.
  • Created a welcoming office environment by maintaining clean, organized spaces for staff use.
  • Conducted performance evaluations, providing constructive feedback to employees for continuous improvement efforts.
  • Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
  • Coordinated with office head to establish and monitor operating budget.

Title Administrator

Moore Buick GMC
11.2001 - 01.2019


  • Managed a high volume of title applications, maintaining organization and timely completion.
  • Sales Dept. payroll
  • Worked closely with NC License and Theft Offices
  • Accounts Payable and Receivables
  • Schedules
  • Reynolds and Reynolds, Dealertrack

Education

No Degree - Pre Law

Appalachian State University
Boone, NC

Skills

  • Clerical Abilities
  • Auditing Skills
  • Financial Management
  • Bookkeeping
  • Financial Reporting
  • Administrative Abilities
  • Account Reconciliation
  • Data Analytics
  • Expense Tracking
  • Accounts Receivable

Accomplishments

    I was an instructor at Coastal Carolina Community College teaching the NC Used Car Dealers Licensing course for two years. In 2018 I was invited to speak at the NCADA conference in Charlotte NC about NC titling situations. How to improve in certain areas.

Certification

NC Notary Public

Timeline

Accounting Administrator/Administrative Office Manager

Team Chevrolet Of Swansboro
03.2021 - 11.2023

Title Administrator

Moore Buick GMC
11.2001 - 01.2019

No Degree - Pre Law

Appalachian State University
Wendy Chaffin