Summary
Overview
Work History
Education
Skills
Military Experience
Timeline
Generic
Wendy Clark

Wendy Clark

Liberty

Summary

Dynamic professional with extensive experience in offset and digital printing at Piney Woods Printing. Proven track record in workflow optimization and packaging design, enhancing operational efficiency and client satisfaction. Adept at building strong vendor relationships and utilizing digital graphics to elevate brand identity, while demonstrating exceptional problem-solving and communication skills.

Overview

10
10
years of professional experience

Work History

Piney Woods Printing

Self
Votaw
11.2022 - Current
  • Determined pricing for products or services based on costs and competition.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Ensured compliance with all local laws and regulations related to the business operations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed inventory levels to meet customer demand while minimizing costs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Resolved conflicts between employees or customers in a timely manner.
  • Negotiated contracts with vendors for supplies and services.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Participated in trade shows, conventions, and other events related to industry promotion.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
  • Established strong relationships with vendors to ensure quality products at competitive prices.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Formed and sustained strategic relationships with clients.
  • Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Updated website content regularly according to current trends within target markets.
  • Conducted competitive analysis to inform strategic planning and positioning.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
  • Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
  • Monitored cash flow to ensure proper budgeting of resources.
  • Scheduled maintenance activities for equipment used by the business.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Kept records for production, inventory, income, and expenses.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Created a customer service policy to ensure customers were satisfied with products or services.
  • Operated equipment and machinery according to safety guidelines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Completed day-to-day duties accurately and efficiently.
  • Updated and maintained databases with current information.
  • Operated a variety of machinery and tools safely and efficiently.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed routine maintenance and repair.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Managed household errands and other essential duties.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Investigated new technologies that could improve efficiency within the organization.

Bartender

Triple J Icehouse
Liberty
01.2024 - 12.2024
  • Maintained accurate tab balances with minimal discrepancies.
  • Served beer, wine, setups, sodas, and snacks efficiently during each shift.
  • Maintained cleanliness of bathrooms, bar dishes, and all floors through regular sweeping and mopping.
  • Stocked and rotated all cooler products to ensure freshness and quality.
  • Managed cash transactions for till and safe funds.
  • Executed thorough opening and closing procedures for each shift.
  • Served customers efficiently to build rapport and encourage repeat business.
  • Built and maintained community relationships to drive customer traffic to the bar.
  • Accurately maintained paid outs for vendors, ensuring financial integrity.
  • Mastered and efficiently utilized current POS systems.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Monitored customer order placements.
  • Obtained TABC certification, ensuring compliance with state regulations.
  • Fostered strong relationships with distributors to secure additional signage.
  • Managed bar operations effectively despite a 5-month vacation period.

Store Manager Trainer

Dollar General Market
Cleveland
11.2015 - 03.2023
  • Coached existing store managers on how best to interact with customers in order to provide an excellent shopping experience.
  • Role-played with employees to help sharpen skills and learn to deal with challenging situations.
  • Analyzed financial data from stores to identify areas of improvement or potential risks.
  • Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
  • Provided feedback on employee performance reviews related to their roles as Store Managers.
  • Established and exceeded organizational performance and individual performance goals.
  • Assessed training needs through surveys, interviews with employees or focus groups.
  • Created performance evaluation reports for store managers based on feedback from customers and staff.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Monitored daily operations of each store to ensure safety protocols were followed.
  • Awarded certificates to employees who completed training to recognize accomplishments, boosting motivation and retention.
  • Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
  • Reviewed sales data from multiple stores to compare trends across locations and suggest improvements where necessary.
  • Provided mentorship and guidance to store managers in order to increase productivity.
  • Evaluated current processes used by each store manager and suggested ways to streamline them for greater efficiency.
  • Investigated complaints received from customers regarding their experiences at any given location.
  • Assisted in recruiting, interviewing, and selecting qualified candidates for store management positions.
  • Enforced corporate policies consistently throughout all stores while taking into account local regulations or laws.
  • Performed variety of management functions including, inventory management, protecting company's assets, merchandising integrity, overall facility cleanliness and maintenance and completing HR responsibilities.
  • Implemented variety of skills to equip and enable employees to bring their best to work every day.
  • Evaluated and communicated trainee participation and performance in reports to management.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Developed training programs and materials for store manager trainees.
  • Identified and communicated to management regarding areas needing additional training.
  • Cross-trained employees to do other jobs within business, increasing job skills and productivity.
  • Coordinated recruitment and placement of training program participants.
  • Interviewed and hired team members which demonstrated dedication and added value to team.
  • Conducted store walk-throughs to ensure compliance with policies and procedures.
  • Equipped sales associates with knowledge and motivation to make sales by establishing recognition-rich culture.
  • Trained new store managers on proper cash handling techniques, inventory control systems, and customer service practices.
  • Resolved conflicts between employees or customers when needed while maintaining a professional demeanor.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Educated team members about company products and services so they could answer customer inquiries accurately.
  • Trained employees on new software with minimum level of frustration and training friction.
  • Explained goals and expectations required of trainees.
  • Conducted ongoing evaluations to determine effectiveness of programs and make recommendations for necessary modifications.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated a variety of machinery and tools safely and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Updated and maintained databases with current information.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Updated POS system with new products and promotional offers.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Performed regular price checks to ensure competitive pricing.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Maintained accurate records of employee performance reviews.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Developed strategies to maximize sales and profitability.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Assessed operational efficiency of the store's departments.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer complaints in a timely manner.
  • Formed and sustained strategic relationships with clients.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Established customer service standards and monitored staff compliance.
  • Updated and maintained store signage and displays.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Monitored inventory levels and placed orders to restock shelves.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Ensured compliance with safety regulations and company policies.
  • Organized promotional events to increase product awareness.
  • Created weekly work schedules for store personnel.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Delegated work to staff, setting priorities and goals.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Recruited, trained and supervised new employees.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Managed daily banking activities such as deposits and withdrawals.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Recognized by management for providing exceptional customer service.
  • Managed household errands and other essential duties.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Maintained updated knowledge through continuing education and advanced training.

Education

High School Diploma -

Hardin
Hardin, TX
05-1993

Skills

  • Offset printing proficiency
  • Digital printing expertise
  • Packaging design experience
  • Digital cutting systems
  • Workflow optimization
  • Prepress operations
  • Digital graphics
  • Logo design
  • Logo creation
  • Digital design
  • Photography composition
  • Image manipulation
  • Print design
  • [Software] expertise

Military Experience

Navy Veteran

Rank E-5

PR2 (AW)

Aircrew Survival Equipmentman

1995-2002

Timeline

Bartender

Triple J Icehouse
01.2024 - 12.2024

Piney Woods Printing

Self
11.2022 - Current

Store Manager Trainer

Dollar General Market
11.2015 - 03.2023

High School Diploma -

Hardin

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