Wendy Beamer - Collett
New Cumberland,PA
Summary
Highly motivated Pricing Coordinator with 10 years experience driving sales by ensuring 100% pricing accuracy. Results driven Retail Manager with 12+ years experience managing high performance teams, exceeding sales targets, and improving customer satisfaction. My expertise in operations management and customer relations, honed across roles, notably increased sales and efficiency, positioning me as a dynamic asset to any team.
Overview
24
24
years of professional experience
Work History
Pricing Coordinator
Weis Markets Inc
11.2013 - Current
- Developed strong relationships with internal teams and external partners, facilitating open communication channels for effective collaboration on pricing-related initiatives.
- Utilized various pricing applications including T25 Handheld, Pangea sign & tag printer, PC applications to print weekly planograms & run daily pricing batches.
- Streamlined the price adjustment process, ensuring timely implementation of changes in line with business needs.
- Enhanced customer satisfaction levels by addressing inquiries related to product pricing and discount structures promptly and professionally.
- Utilized Outlook, Word, & Excel to document & report not onfile reports, tag discrepancies, & all pricing issues to corporate.
Outlet Store Manager
The Children's Place
11.2010 - 08.2012
- Successfully managed a staff of 50, including 2 Assistant Managers, 2 Team Leaders, & a Shipment Receiver to ensure customer service standards were met, in return a 50% increase in customer satisfaction was met.
- Achieved sales targets consistently by motivating staff members to excel in their roles and provide outstanding customer experiences, in return a 43% increase in UPT's & 25% increase in sales was achieved.
- Built a strong team culture of collaboration and mutual support through regular communication meetings and team-building activities.
- Boosted sales performance by implementing effective merchandising strategies, including flyers at local events, & coupons to up-sell and optimizing store layout, all led to a 33% increase in traffic.
- Evaluated employee performance regularly, providing constructive feedback and setting clear expectations for improvement when necessary.
Store Manager
The Children's Place
11.2005 - 04.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and developed store opening and closing procedures to improve efficiency by 15%
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele, in return achieved a 40% increase in repeat customers.
- Successfully managed 20 store employees, including 2 Assistant Managers, 2 Team Leaders, successfully in fast-paced environment through proactive communication and positive feedback.
- Designed sales competitions & incentives for employees boosting sales by 5% each month.
- Simultaneously managed current store & Outlet for 6 months, driving sales, increasing customer standards, trained my assistant to promote to Store Manager, & in return I was promoted to a $1 million Outlet store.
Store Manager
Bath & Body Works
09.2002 - 08.2005
- Successfully managed & trained 25 store employees, including 1 Assistant Manager & a Sales Lead, utilizing 80% hands on training & 20% CBTs.
- Coached sales associates in product specifications, sales incentives, and selling techniques, increasing customer satisfaction by 75%.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive customer relations.
- Maximized sales by creating innovative visual merchandising displays and store layouts. Partnered with Mall Management & local businesses to participate in local events, in return increased traffic by 95% & sales by 300%. Achieving #1 in the company for yearly sales increase.
Assistant Manager
Bath & Body Works
08.2000 - 08.2005
- Coordinated with Store Manager on day-to-day operations to exceed performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Boosted training initiatives to enhance product knowledge & sales techniques, resulting in a 25% increase in sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
No Degree - Life Science
Harrisburg Area Community College
Harrisburg, PA1995
High School Diploma -
Red Land Senior High School
Lewisberry, PA06.1993
Skills
- Microsoft Word/Excel proficiency
- Leadership
- Multitasking and Organization
- Operations Management
- Data Analytics
- Customer Relations
- Problem-Solving
- Inventory Management
Timeline
Pricing Coordinator
Weis Markets Inc
11.2013 - Current
Outlet Store Manager
The Children's Place
11.2010 - 08.2012
Store Manager
The Children's Place
11.2005 - 04.2011
Store Manager
Bath & Body Works
09.2002 - 08.2005
Assistant Manager
Bath & Body Works
08.2000 - 08.2005
No Degree - Life Science
Harrisburg Area Community College
High School Diploma -
Red Land Senior High School
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