Summary
Overview
Work History
Education
Skills
Languages
References
Certifications Courses
Languages
Timeline
Generic

Wendy Cordova

Greenfield,CA

Summary

Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Overview

3
3
years of professional experience

Work History

Direct Care Staff

Ascend Services
Hollister, Ca
04.2024 - Current
  • Provided daily personal care and support for individuals with disabilities, enhancing their quality of life.
  • Developed individualized plans of care to address each client's needs.
  • Promoted a positive environment that respects the dignity of residents and clients.
  • Communicated effectively with other members of the healthcare team.
  • Responded promptly to emergency situations involving client health or safety.

Classified Substitute

Greenfield Union School District
Greenfield, Ca
01.2022 - Current
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Education

High School Diploma -

Rancho Cielo
Salinas
06.2021

Skills

  • Telephone etiquette
  • Office organization
  • Team collaboration
  • Effective communication
  • Problem solving
  • Administrative skills
  • Mail distribution

Languages

  • English, Native
  • Spanish, Native

References

Jesse Garcia, Program Director of Ascend Services, (831)2073200

Sean Mc Program Manger of Jay Nolan, (408)5108065

Michelle Pimentel Ases Leader (831)2379941

Certifications Courses

  • CPR/AID Certified
  • Wheelchair Trained
  • Disabled Mobility Trained
  • Office Trained

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Direct Care Staff

Ascend Services
04.2024 - Current

Classified Substitute

Greenfield Union School District
01.2022 - Current

High School Diploma -

Rancho Cielo