Wendy Coronado
West Covina,CA
Summary
Dedicated and detail-oriented professional with extensive experience in behavioral support, early childhood education, litigation and collections, administrative support, and client relations. Strong communication, organization, research, problem-solving, and multitasking skills, with the ability to work effectively in fast-paced and high-pressure environments. Bilingual in English and Spanish, with a strong commitment to professionalism, confidentiality, and providing quality service.
Overview
23
23
years of professional experience
Work History
Behavior Technician
BLN NETWORK
Los Angeles, California
05.2023 - Current
- Collect, document, and summarize observable behaviors in accordance with established treatment protocols.
- Implement individualized behavioral interventions and support treatment-plan goals.
- Help reduce challenging behaviors while teaching appropriate social, communication, and adaptive skills.
- Maintain accurate and timely documentation of client progress and behavioral observations.
- Collaborate with mentors, caregivers, and other members of the treatment team to provide consistent, high-quality support.
- Build positive relationships with clients while maintaining professionalism, patience, and confidentiality.
- Adapt to individual client needs and respond effectively to changing situations.
Litigation/Collection
Glendale
Los Angeles, California
03.2013 - 05.2023
- Managed multiple clients and case files while maintaining accurate and organized records.
- Communicated with clients and other parties regarding outstanding balances, payment arrangements, and case-related matters.
- Negotiated payment agreements and worked toward successful resolution of collection matters.
- Prepared correspondence, reports, legal documents, and other case-related materials.
- Conducted legal research and compiled information to assist with case preparation.
- Maintained comprehensive and confidential client files and documentation.
- Utilized word processing, email, internet research, and other computer applications to manage daily responsibilities.
- Represented clients professionally during negotiations and litigation-related activities.
- Prioritized multiple cases and deadlines while maintaining accuracy and confidentiality.
Teacher Assistant
Glendale Preschool & Kindergarten
Glendale
01.2004 - 01.2014
- Supported teachers in implementing lesson plans and maintaining daily classroom schedules.
- Assisted children with academic assignments and difficult concepts while adapting to individual learning needs.
- Supported students' social, emotional, intellectual, and developmental growth.
- Maintained a safe, supportive, and nurturing classroom environment.
- Used instructional and assessment strategies as directed by the classroom teacher.
- Communicated professionally with parents, teachers, staff, and faculty regarding student progress.
- Assisted with classroom activities, routines, and daily student needs.
- Promoted positive behavior, cooperation, and social development among students.
Education
Los Angeles City College - Child Development
Los Angeles City College
08-2026
Skills
- Excellent verbal and written communication
- Bilingual: English and Spanish
- Strong organizational and time-management skills
- Research, documentation, and record management
- Problem-solving and analytical thinking
- Microsoft Office and computer proficiency
- Multitasking and prioritization
- Confidential information management
- Client and family communication
- Behavioral observation and documentation
- Ability to work independently and as part of a team
- Strong attention to detail
- Effective performance in high-pressure environments
Timeline
Behavior Technician
BLN NETWORK
05.2023 - Current
Litigation/Collection
Glendale
03.2013 - 05.2023
Teacher Assistant
Glendale Preschool & Kindergarten
01.2004 - 01.2014
Los Angeles City College - Child Development
Los Angeles City College