Wendy Cruz
Kasson,MN
Summary
Proficient and caring nursing team member, offering outstanding patient experience. Adept at addressing patient needs with compassionate care, and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds. Detail-oriented and committed to maintaining the highest quality control and patient care standards.
Overview
3
3
years of professional experience
Work History
Treasurer
Volunteer Work
Dodge Center, Minnesota
01.2025 - Current
- Assisted in budgeting for local projects and initiatives.
- Prepared financial reports for board meetings and community stakeholders.
- Presented financial information at board meetings as needed.
- Oversaw month-end closing process, prepared financial statements and managed advanced reconciliations.
- Maintained general ledger and chart of accounts, performed complex accounting functions such as journal entry preparation, account analysis, balance sheet reconciliation and preparation of quarterly financial statements.
- Supervised month-end close processes and reconciled treasury transactions.
- Maintained compliance with all applicable federal, state, local regulations regarding finance operations.
- Reconciled accounts with statements and invoices on monthly basis, investigating, and resolving discrepancies to maintain records accuracy.
Bible study teacher
Volunteer Work
Dodge Center, Minnesota
10.2023 - Current
- Developed lesson plans that aligned with scriptural teachings and community needs.
- Organized community outreach events to promote Bible study participation and engagement.
- Mentored new teachers in effective teaching methods and classroom management strategies.
- Coordinated with church leadership to ensure curriculum met spiritual goals and objectives.
- Created supportive environment fostering spiritual growth and personal reflection among attendees.
- Encouraged student participation by creating an atmosphere that is open to questions and respectful dialogue about faith matters.
- Planned and developed Bible study lessons to meet the needs of the students.
Phlebotomist
Mayo Clinic
Rochester, Minnesota
09.2023 - Current
- Collected blood samples from patients, following established protocols.
- Provided excellent customer service while interacting with patients.
- Documented patient information into the electronic medical records system.
- Performed data entry tasks into spreadsheets or database programs.
- Adhered to HIPAA guidelines regarding patient privacy.
- Assisted in training new phlebotomists on protocols and best practices for blood collection.
- Prepared specimens for laboratory analysis and ensured accurate labeling and documentation.
- Communicated effectively with patients to explain procedures and alleviate anxiety during draws.
- Followed safety guidelines to ensure a safe environment for patients and staff during procedures.
Certified Nursing Assistant
Fairview Care Center
Dodge Center, MN
07.2022 - Current
- Checked patient vitals, such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in the electronic health record.
- Provided care to patients throughout their lifespan, with consideration of aging processes, human development stages, and culture.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Certificate - Phlebotomy Technician Program
Mayo Clinic School of Health Sciences
Rochester, MN08.2023
Certificate - Nursing
Certified Nursing Assistant
Dodge Center, MN07-2022
Skills
- Compassionate caregiver
- Quality patient care
- General housekeeping abilities
- Microsoft Office and Windows
- Google tool
- Efficient and reliable team player
- Inpatient care
- Active listening
- Electronic medical records
- Health care documentation
- Customer relationship management
- Medical terminology
- Adaptable in a work environment, both dependent and independent
Languages
- Spanish, Native 1st language
- English, 2nd language
Timeline
Treasurer
Volunteer Work
01.2025 - Current
Bible study teacher
Volunteer Work
10.2023 - Current
Phlebotomist
Mayo Clinic
09.2023 - Current
Certified Nursing Assistant
Fairview Care Center
07.2022 - Current
Certificate - Phlebotomy Technician Program
Mayo Clinic School of Health Sciences
Certificate - Nursing
Certified Nursing Assistant