Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Cummings

Cortland,NY

Summary

Dynamic professional with a positive attitude and strong computer skills, experienced in enhancing customer satisfaction at Maurices. Proven ability to foster relationships and mentor staff, while effectively managing operations and inventory. Committed to delivering exceptional service and achieving organizational goals through effective communication and problem-solving.

Overview

22
22
years of professional experience

Work History

Teaching Assistant

Groton Jr-Sr High School
09.2003 - Current
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Part Time Assistant Manager

Maurices
09.2023 - 12.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Increased sales through effective merchandising strategies and targeted promotions.

Education

High School Diploma -

Ilion Jr-Sr High School
Ilion, NY
06-1982

Skills

  • Positive attitude
  • Computer skills
  • Great Customer service
  • Effective communication

Timeline

Part Time Assistant Manager

Maurices
09.2023 - 12.2024

Teaching Assistant

Groton Jr-Sr High School
09.2003 - Current

High School Diploma -

Ilion Jr-Sr High School

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