Wendy Dalen

Castro Valley,CA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

years of professional experience

Work History

Sales Associate

WorldNet Cellular Communications

Castro Valley, CA

04.2018 - 04.2023

Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
Resolved customer concerns and answered questions quickly to maximize satisfaction.
Determined and set product prices.

Estate Sales

Margerite's Antiques

San Leandro, California

01.2014 - 03.2018

Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Collected payments and provided accurate change.
Worked with fellow sales team members to achieve group targets.
Developed trusting relationships with customers by making personal connections.
Assessed customer needs to provide assistance and information on product features.
Sold various products by explaining unique features and educating customers on proper application or usage.

Education

Some College (No Degree) - General Education

Chabot College, Hayward, CA

Skills

Customer Service
Merchandising Knowledge
Upselling Techniques
Cash Handling Accuracy
Teamwork and Collaboration

POS System Operation
Problem solving
Friendly and Outgoing
Team Player Mentality
Customer- and Service-Oriented

Timeline

Sales Associate - WorldNet Cellular Communications

04.2018 - 04.2023

Estate Sales - Margerite's Antiques

01.2014 - 03.2018

Chabot College - Some College (No Degree), General Education