Wendy Danielle Jean
Fayetteville,TN
Summary
Knowledgeable Case Manager with solid background in case management within healthcare settings. Proven ability to coordinate patient care and navigate complex healthcare systems effectively. Demonstrated expertise in patient advocacy and communication.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
14
14
years of professional experience
Work History
Registered Nurse- Case Manager
Amedisys Home Health
09.2022 - Current
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Participated in on-call rotations to deliver after-hours care.
- Authored initial assessments of patients and family to develop plans for individual home care needs.
- Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
- Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Responded promptly and professionally to patient questions and concerns.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
Registered Nurse
Huntsvile Hospital
07.2020 - 09.2022
- Surgical ICU Trauma Step Down Unit August 2021-present
- Ortho-Surgical Unit July 2020-August 2021
Registered Nurse- Travel
Holy Family Hospital
04.2020 - 05.2020
- ICU COVID CRISIS RESPONSE
Registered Nurse- Travel
Baptist Hospital
12.2019 - 03.2020
- Surgical Telemetry Stepdown
Nursing Education Adjunct Faculty- Acute Care Hospital Clinical Educator
Motlow State Community College
01.2018 - 12.2019
Registered Nurse- Travel
Select Medical Hospital
09.2018 - 11.2018
- Critical Care Long Term Unit
Registered Nurse- Charge Nurse
Tennova- Harton
06.2013 - 04.2018
- Nurse of the Month September 2015
- 4 award recognition for Excellence in Patient Satisfaction
- Vice President of the Nurse Practice Council
Registered Nurse- Travel
Cookeville Regional Medical Center
09.2017 - 11.2017
- Neuro Tele STEPDOWN
Registered Nurse- Travel
Baptist Health Hospital
04.2012 - 06.2013
- Med Surg Tele ORTHO
RN Medical Surgical Telemetry Neurosurgery Stepdown
Harton Regional Medical Center
07.2010 - 04.2012
- Three recognition awards given for Excellence in Patient Satisfaction
Education
Bachelors of Science - Nursing
Jacksonville University
Jacksonville, FL12.2014
Associates of Science - Nursing
Motlow State Community College
Lynchburg, TN05.2010
High School Diploma -
Lincoln County High School
Fayetteville, TN05.2000
Skills
- OASIS Documentation
- EPIC
- Cerner
- McKesson
- Citrix
- MedHost
- EMR / EHR
- Home care management
- Patient care planning
- Shared governance
References
- Chris Beckstead, BSN, RN, 931-675-9877, 931-962-4663, Amedysis Home Health RN Clinical Manager
- Cindy Echols, RN, 256-755-1580, 931-962-4663, Amedisys Home Health RN- Director of Operations
Affiliations
- 10+ Adult Volunteer years Girl Scouts of USA
Timeline
Registered Nurse- Case Manager
Amedisys Home Health
09.2022 - Current
Registered Nurse
Huntsvile Hospital
07.2020 - 09.2022
Registered Nurse- Travel
Holy Family Hospital
04.2020 - 05.2020
Registered Nurse- Travel
Baptist Hospital
12.2019 - 03.2020
Registered Nurse- Travel
Select Medical Hospital
09.2018 - 11.2018
Nursing Education Adjunct Faculty- Acute Care Hospital Clinical Educator
Motlow State Community College
01.2018 - 12.2019
Registered Nurse- Travel
Cookeville Regional Medical Center
09.2017 - 11.2017
Registered Nurse- Charge Nurse
Tennova- Harton
06.2013 - 04.2018
Registered Nurse- Travel
Baptist Health Hospital
04.2012 - 06.2013
RN Medical Surgical Telemetry Neurosurgery Stepdown
Harton Regional Medical Center
07.2010 - 04.2012
Associates of Science - Nursing
Motlow State Community College
High School Diploma -
Lincoln County High School
Bachelors of Science - Nursing
Jacksonville University
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