Wendy Davis
Summary
Experienced with managing all aspects of registration processes, ensuring accuracy and efficiency. Utilizes excellent communication and organizational skills to maintain smooth operations and enhance participant experiences. Strong understanding of data management and customer service, consistently delivering reliable and effective results.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Very professional and well-versed in training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Central Registration Coordinator
Syracuse City School District
03.2025 - Current
- Led pre-application outreach programs, targeting potential students based on institutional priorities and goals.
- Reduced wait times at events by developing a fast and effective check-in process for guests.
- Increased attendee satisfaction by addressing concerns promptly and professionally.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Office Assistant II
Syracuse City School District
06.2023 - 03.2025
- Facilitated smooth operations by efficiently handling all aspect of elementary school with attendance, address changes, school census update, incoming mail, phone calls, and visitor inquiries.
- Maintaining all School Administration calendars and work schedules such as trips, seminars and visits from internal and outside sources.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Scheduling Teacher's Assistant, Substitutes and Volunteers for daily classrooms duties.
- Submitting timecards to Payroll along with ordering supplies for each department within the school.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
Office Manager
Integrity Home Health Services
08.2019 - 05.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Medical Office Administrative Assistant
Crouse Irving Memorial Hospital
07.2015 - 02.2019
- Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
- Maintaining Doctor's, Physician's Assistant, Nurse practitioner, Midwives along with Intern Physician License.
- Handled sensitive patient information with utmost discretion, adhering to HIPAA guidelines at all times.
- Supported office staff and operational requirements with administrative tasks.
- Used EPIC to schedule appointments for doctor visits and procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Conducted patient intake interviews, recording and documenting relevant information.
Education
Associate of Arts - Human Services
Onondaga Community College
Syracuse, NY05-2019
Skills
- Exceptional organization
- Patient registration
- Insurance verification
- Medical terminology
- Appointment scheduling
- Record keeping
- Team management
- Contingency planning
- Multitasking Abilities
- Self motivation
- Employee recruitment and hiring
- Epic systems
Certification
- Phlebotomy Technician, SCT Boces Philo Road, Elmira, NY (607)739-3581 November 2004
Languages
Italian
Native or Bilingual
Affiliations
- Delta Sigma Theta
- Big Brothers and Big Sisters
- Order of Eastern Stars
- IBPOE of W
Timeline
Central Registration Coordinator
Syracuse City School District
03.2025 - Current
Office Assistant II
Syracuse City School District
06.2023 - 03.2025
Office Manager
Integrity Home Health Services
08.2019 - 05.2023
Medical Office Administrative Assistant
Crouse Irving Memorial Hospital
07.2015 - 02.2019
Associate of Arts - Human Services
Onondaga Community College
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