Open To Work
Wendy Davis
4M Building Solutions
Frankfort,IN
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Janitorial WorkerSecurity OfficerChat Support RepresentativeEmail Support RepresentativeCustomer Service Email Specialist
Work Type
Full Time
Location Preference
Remote
Important To Me
Work-life balanceFlexible work hoursWork from home optionHealthcare benefits4-day work weekTeam Building / Company RetreatsCareer advancement
7
years of professional experience
Detail-oriented professional with experience in janitorial services and delivery. Skilled in customer service and problem-solving, effectively managing tasks to enhance cleanliness and customer satisfaction. Committed to maintaining high safety and hygiene standards.
Work History
Janitorial Worker
2 Years 4 Months- Operated cleaning equipment to maintain cleanliness and hygiene standards across facilities.
- Conducted routine inspections to ensure compliance with safety and sanitation regulations.
- Collaborated with team members to complete daily cleaning tasks efficiently and effectively.
- Implemented waste management procedures to enhance environmental sustainability efforts.
- Assisted in inventory management of cleaning supplies, ensuring availability for operations.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Improved cleanliness and sanitation through consistent execution of thorough cleaning tasks.
- Ensured cleanliness by dusting surfaces, ledges, fixtures, and furniture regularly.
- Ensured hygiene by sanitizing kitchen counters, tables, and sinks in break area.
- Ensured safe drinking water by cleaning and sanitizing drinking fountains regularly.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
Delivery Driver
4 Years 1 Month- Completed on-time deliveries by choosing best and most efficient routes.
- Utilized GPS technology to optimize delivery paths and reduce travel time.
- Navigated delivery routes efficiently to ensure timely order fulfillment.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Communicated effectively with customers to resolve issues and enhance service satisfaction.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Coordinated with dispatch teams to manage high-volume delivery periods seamlessly.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Uphold high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Developed strategies to increase efficiency in order pickups and drop-offs across regions.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Ensured detailed documentation of deliveries for tracking and billing purposes. of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Ensured detailed documentation of deliveries for tracking and billing purposes.
Security Officer
6 Months- Monitored premises to ensure safety and security of personnel and property.
- Responded to alarms and emergencies, coordinating with law enforcement and emergency services.
- Conducted routine patrols to identify potential hazards and maintain a secure environment.
- Prepared detailed incident reports, documenting activities and observations during shifts.
- Collaborated with management to develop security policies that enhance operational efficiency.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Monitored CCTV cameras and alarm systems for security breaches.
Education
High School Diploma
Skills
Cleaning and sanitizing
Chemical handling
Safety compliance
Glass cleaning
Trash collection
Physical stamina
Time management
Problem-solving
Customer service
Customer support
Team collaboration
Reliability and punctuality
Timeline
Janitorial Worker
4M Building Solutions
04.2024 - CurrentRead More
Security Officer
Securitas Security Services USA
02.2020 - 08.2020Read More
Delivery Driver
DoorDash
01.2020 - 02.2024Read More
Purdue Extension
High School Diploma
Read More