Summary
Overview
Work History
Education
Skills
Reading, camping, crafting
Timeline
Generic

Wendy Dornan

Gillette,WY

Summary

Professional Secretary with over 7 years of experience managing daily administrative support tasks and operations in office industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Overview

29
29
years of professional experience

Work History

Secretary

Trinity Lutheran Church
Gillette, WY
12.2014 - Current
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Completed accurate daily report documents, memos and invoices.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Entered data into [Software] system and updated customer contacts with information to keep records current.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Drafted agendas, recorded minutes and created documents for meetings.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Manager

The Iron Works
Glendale, AZ
10.1991 - 05.2013
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Directed staff and managed annual capital budget.
  • Prepared and recommended long-range plans for development of department personnel.

Education

GED -

Central High School
LaCrosse, WI
05.1982

Skills

  • Multitasking and Time Management
  • Office Equipment Operation
  • Ease with Computers and Technology
  • Strong Organizational Skills
  • Supply Inventory Control
  • Transcribing Information
  • Running Errands
  • Messaging Management
  • Electronic and Paper Filing
  • Office Supplies and Inventory
  • Memoranda Preparation
  • Social Media Updating
  • Phone Call Direction
  • Mail Routing and Distribution

Reading, camping, crafting

I love the outdoors and spending time with my family.

Timeline

Secretary

Trinity Lutheran Church
12.2014 - Current

Manager

The Iron Works
10.1991 - 05.2013

GED -

Central High School

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Wendy Dornan