Wendy Duback
Englewood,CO
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
29
29
years of professional experience
Work History
Contractor Supervisor
Self-employeed
09.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Set overall vision and provided team leadership.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Interviewed, hired and trained new employees for production positions.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Identified individual employee's unique work styles and adapted management methods.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Provided supportive link between external customers and internal operations.
- Built, managed and coached insourced and outsourced teams.
Veterinary Technician
Ocean State Veterinary Specialists
10.2011 - 07.2015
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Answered owner animal health questions and advised on best care practices.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
- Performed dental extractions with no periosteal elevation, no tooth resectioning, and no bone resectioning.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Research Associate
Amgen
08.2014 - 05.2017
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
- Helped team meet regulatory requirements by coordinating documentation and filings.
- Set up equipment, organized inventory and maintained facilities.
- Conducted research studies which led to development of program.
- Distilled large amounts of information and produced reports, spreadsheets and documents outlining key details.
- Completed exhaustive research into Topic using databases, physical records and digital resources.
- Developed macros, special formulas and other actions to produce reliable and consistent statistical reviews.
- Streamlined research processes to meet tight deadlines for multiple projects.
- Gathered and organized information for research purposes.
- Led special projects through effective emergency resolution by diminishing obstacles and saving time.
- Troubleshot problems using Skill and Technique for proper actions and expanded improvement initiatives.
Head Bartender
Paddy’s
04.1994 - 04.2011
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Poured and prepared mixed drinks for over Number customers daily.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Consulted with managers to organize special events and promotions.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Developed specialty drinks to work with Timeframe menu changes, sustaining customer interest and solid bar revenue.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Operated efficiently in high-volume setting to prepare and serve more than Number drinks per hour.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Managed cash and bar revenue during special promotions or sporting events.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Increased bar revenue through development and marketing of featured cocktails.
- Reduced inventory losses by managing beverage inventory with Software.
Education
Animal Science
Northeastern University
Boston, MA08.1993
Diploma -
Westerly High School
Westerly, RI08.1989
Skills
- Priority Management
- Business Operations
- Delegating Assignments
- Waste Reduction
- Sales Strategies
- Profit Optimization
- Personnel Recruitment
- Project Deadlines
- Client Assessments
- Business Planning
- Timelines and Milestones
- Tech Support
- Financial Management
- Contract Management
- Business Administration
- Hazardous Materials Removal
- Building Materials
- Quality Checks
- Following Supervisor Instructions
- Supervising Employees
- Project Requirements
- Layout Support
- Maintenance Requirements
- Employee Presentations
- Document Organization
- Team Assignments
- Job Bidding
- Maintaining Clean Work Areas
- Data Integrity
- Employee Evaluation
- Consulting Supervisors
- Critical Thinking Skills
- Processes and Procedures
- Complex Problem-Solving
- Resolving Complaints
- Construction Standards
- Staff Discipline
- Payroll Preparation
- Operational Standards
- Quality Production
- Daily Logs
- Project Management
- Leadership
- Mentoring
- Negotiation
Timeline
Contractor Supervisor
Self-employeed
09.2020 - Current
Research Associate
Amgen
08.2014 - 05.2017
Veterinary Technician
Ocean State Veterinary Specialists
10.2011 - 07.2015
Head Bartender
Paddy’s
04.1994 - 04.2011
Animal Science
Northeastern University
Diploma -
Westerly High School
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