Summary
Overview
Work History
Education
Skills
Timeline
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Wendy Elmer

Matteson,IL

Summary

Reliable employee seeking telephone operator position. Offering excellent communication and good judgment. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Compassionate and effective with valuable experience in people skills professional development and project planning. Equipped with extensive background in environments. Competent at performing independently. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Hardworking and compassionate with strong organizational skills.

Overview

28
28
years of professional experience

Work History

DSD Receiver

Wal-Mart Supercenter
Richton Park, IL
05.2018 - 12.2021
  • Processed reclaims and returns to vendors and warehouse for credit
  • Entered DSD invoices into [Software] inventory system for prompt record keeping.
  • Resolved vendor errors with receiving policies to eliminate excessive inventory.
  • Followed food safety and workplace safety guidelines for job functions.
  • Processed daily and weekly DSD tickets to file invoices.
  • Verified accuracy of DSD plan-o-grams and implemented weekly store merchandising notes.
  • Communicated operational inconsistencies of store or vendors to manager for resolution.
  • Compared shipping orders and invoices against contents received to verify accuracy.

Vision Center Associate

Wal-Mart Supercenter
Crestwood, IL
03.2007 - 05.2018
  • Provided clerical and administrative assistance to maintain optimal patient flows.
  • Optimized schedule and enhanced patient safety by maintaining clean, safe and well-organized examination rooms.
  • Educated patients on ophthalmic medical procedures, eye conditions and appropriate use of medications.
  • Maintained ophthalmic instruments or equipment.
  • Performed ophthalmic triage in office or by phone to assess severity of patients' conditions.
  • Measured and recorded color vision and acuity testing and performed lensometry and sit-lamp examinations to assist [Job title] with appointment load.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Department Manager

Wal-Mart Supercenter
Orland Hills, IL
09.1993 - 05.2007
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Devised processes to boost long-term business success and increase profit levels.

Education

High School Diploma -

Victor J. Andrew High School
Tinley Park, IL
06.1981

Skills

  • Materials Requisition
  • Conflict Resolution
  • Problem Solving
  • Patient Intake
  • Self-Motivated
  • Active Listening
  • Excellent Communication
  • Interpersonal Communication
  • Multitasking Abilities
  • Good Telephone Etiquette
  • Critical Thinking
  • Flexible and Adaptable

Timeline

DSD Receiver

Wal-Mart Supercenter
05.2018 - 12.2021

Vision Center Associate

Wal-Mart Supercenter
03.2007 - 05.2018

Department Manager

Wal-Mart Supercenter
09.1993 - 05.2007

High School Diploma -

Victor J. Andrew High School

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Wendy Elmer