Results-driven logistics professional with 7+ years of experience in warehouse operations, inventory management, and staff supervision. Improved inventory accuracy through regular audits and cycle counts. Skilled in SAP, Excel, and Word for inventory tracking. Proven ability to streamline stockroom operations and supervise teams to ensure efficient shipping and receiving processes.
Work History
Inventory Clerk/Returns Processor/Reach Operator
2 Years 4 Months
Global Industrial | 04.2024 - Current
Monitored incoming and outgoing shipments, mainly returns, verifying delivery accuracy and resolving any discrepancies to minimize errors.
Conducted regular stock audits (cycle counting) to identify discrepancies and maintain optimal inventory levels.
Maintained inventory count, tracked usage, and documented variances. Investigated any/all discrepancies in order to keep system records current and accurate.
Operated high reach trucks, forklifts and pallet jacks to accurately pick orders and efficiently transport products within warehouse
Maintained accuracy of shipments and receiving by loading and off-loading trucks and containers by hand and forklift.
Received, inspected, and recorded incoming shipments of raw materials, components, and finished products, ensuring compliance with purchase orders
Supervised receiving staff by providing direction on daily tasks and monitoring performance to ensure compliance with established procedures
Organized warehouse space for efficient storage of goods and stock rotation, optimizing space utilization as well as Investigated causes of overages or shortages in deliveries and took immediate action, resolving issues quickly to maintain inventory accuracy.
Obtained the ability to learn quickly and adapt to new situations.
Customer Service Representative
1 Year 5 Months
XCMG | 03.2020 - 08.2021
Collected and analyzed information to meet customer needs for excavator parts, pricing, and availability, providing relevant details in a timely manner.
Assisted customers with Spanish-language inquiries in a timely and professional manner.
Verified customers' understanding of information provided, ensuring clear and effective communication. Ensured sure day-to-day customers remained content with service.
Material Handler/Forklift Operator
4 Years
XPO Logistics | 01.2016 - 01.2020
Managed incoming shipments and checked item accuracy against purchase orders to uphold inventory integrity.
Unloaded materials from trucks using forklifts and pallet jacks
Operated material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines, and conveyor systems, assembling customer orders accurately
Implemented quality control measures, and efficient productivity to ensure accuracy in order fulfillment.