Wendy Esparza
Houston,Texas
Summary
A responsible and motivated, committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Capable of quickly memorizing product details and fostering strong customer relationships. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Sales Associate
Best Buy
Houston, TX
06.2023 - Current
- Provided exceptional customer service by greeting customers and offering accurate product information.
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered customer inquiries regarding product features, pricing, and availability.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Associate
Hibbett Sporting Goods
Houston, TX
03.2023 - 08.2023
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
- Bagged or packaged purchases and wrapped gifts.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Barista
Starbucks
Houston, TX
06.2022 - 12.2022
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Input orders into point of sale system and handled customer payments.
Education
High School Diploma -
Blanson CTE High School
Houston, TX06-2023
Bachelor of Science - Biotechnology
University of Houston- Downtown
Houston, TXSkills
- Teamwork and collaboration
- Positive and professional
- Customer engagement
- Sales expertise
- Excellent communication skills
- Multi-tasking strength
- Outgoing personality
- Customer service
- Friendly and outgoing
- Relationship building
Languages
English
Native/ Bilingual
Spanish
Professional
Affiliations
- Part-time Service (Texas Army National Guard)
- ROTC, University of Houston
Timeline
Sales Associate
Best Buy
06.2023 - Current
Sales Associate
Hibbett Sporting Goods
03.2023 - 08.2023
Barista
Starbucks
06.2022 - 12.2022
High School Diploma -
Blanson CTE High School
Bachelor of Science - Biotechnology
University of Houston- Downtown
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