Wendy Esponge
Lockport, LA, US,LA
Summary
Proficient in inventory management and payroll administration, contributing to streamlined operations and enhanced customer satisfaction. Committed to leveraging skills in claims investigation and record-keeping to drive organizational success.
Overview
15
15
years of professional experience
Work History
Clerk
Associated Grocers
Baton Rouge, Louisiana
10.2015 - 07.2016
- Organized and restocked merchandise on store shelves efficiently.
- Assisted customers with product inquiries and provided helpful information.
- Maintained cleanliness and organization in the store environment.
- Collaborated with team members to ensure smooth daily operations.
- Monitored inventory levels and reported shortages to management promptly.
- Completed day-to-day duties accurately and efficiently.
Accounting Clerk
Grand Isle Shipyard Inc.
Galliano, Louisiana
10.2007 - 01.2011
- Processed invoices and maintained accurate records for timely payments.
- Assisted in preparing monthly financial reports for management review.
- Managed accounts payable and received vendor inquiries for resolution.
- Processed payroll for employees using advanced payroll software.
- Ensured compliance with labor laws and tax regulations during payroll cycles.
- Managed employee records and updated information in the payroll system.
- Processed insurance claims efficiently and accurately in compliance with company policies.
- Maintained detailed records of client information and policy updates in the database.
- Assisted clients with inquiries regarding coverage details and claim status promptly.
- Reviewed documentation to ensure completeness and accuracy before submission to underwriters.
- Conducted data entry for new policies into the system, ensuring all information was correct.
Level 4 Claims Investigator
Saia Motor Freight
Houma, Louisiana
04.2004 - 08.2007
- Conducted thorough investigations of freight claims and damage reports.
- Collaborated with operations teams to gather evidence and documentation.
- Reviewed policies and procedures for compliance with company standards.
- Managed case files, ensuring accurate record-keeping and documentation practices.
- Utilized claims management systems for tracking and reporting purposes.
- Evaluated current processes used by the company for investigating claims in order to identify areas where improvements could be made.
- Maintained accurate records of all investigation activities including notes taken during interviews, photographs taken at accident scenes.
- Communicated effectively with clients regarding progress updates on their cases.
Pre-K Teacher
Holy Rosary Catholic Elementary School
Larose, Louisiana
05.2001 - 08.2003
- Developed engaging lesson plans to foster early childhood learning.
- Implemented classroom activities to promote social and emotional development.
- Collaborated with parents to support children's educational progress.
- Managed classroom behavior using positive reinforcement techniques.
- Assessed student progress through observations and informal assessments.
- Promoted good behaviors by using positive reinforcement methods with children.
- Created a positive, nurturing classroom environment that encourages children's exploration and curiosity.
- Planned and implemented developmentally appropriate activities to engage Pre-K students in learning.
Education
High School Diploma -
South Lafourche High School
Galliano, LA01-1994
Skills
- Inventory management
- Invoice processing
- Payroll administration
- Claims investigation
- Customer service
- Record keeping
- Financial reporting
- Data entry
- Merchandise organization
- Team collaboration
- Attention to detail
- Effective communication
- Problem solving
- Time management
Skills
- Excel, Microsoft Word and Mass 200
Timeline
Clerk
Associated Grocers
10.2015 - 07.2016
Accounting Clerk
Grand Isle Shipyard Inc.
10.2007 - 01.2011
Level 4 Claims Investigator
Saia Motor Freight
04.2004 - 08.2007
Pre-K Teacher
Holy Rosary Catholic Elementary School
05.2001 - 08.2003
High School Diploma -
South Lafourche High School
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