Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Evans

Rogersville,MO

Summary

Service-oriented individual with 30+ years background in customer service. Core competencies include data entry and clerical skills as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Overview

18
18
years of professional experience

Work History

Office Manager

Springfield Plumbing
04.2023 - 08.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Completed weekly payroll for 30 employees.
  • Compiled weekly prevailing wage reports.
  • Ensured payment of weekly, monthly and quarterly taxes, as well as sending reporting documents to the directed entities.
  • Gathered and filed information for newly hired employees.
  • Gathered reports and miscellaneous information for yearly tax audits.
  • Picked up checks from contractors and made daily bank deposits.
  • Submitted monthly payment applications to all contractors on residential and commercial projects.
  • Verified invoices and ensured that vendors were paid in a timely manner.
  • Requested permits and inspections for residential and commercial projects.
  • Transported materials to job sites as needed.
  • Composed proposals for new project bids.
  • Requested insurance information for all residential and commercial projects and forwarded to the respective contractor.
  • Made sure vehicles and equipment registrations were renewed yearly.
  • Completed weekly office cleanings.

Administrative Assistant

Shirley's Heating and Air
04.2022 - 12.2022
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Responded to inquiries from callers seeking information.

Teller/ New Accounts Rep/Bookkeeper

Citizens Bank of Rogersville
04.2017 - 05.2019
  • Used Deposit Pro program to create new accounts for customers.
  • Use Deposit Pro program to create new accounts for customers.
  • Answered telephones and gave information to callers or transferred calls to appropriate individuals.
  • Accessed reports and performed daily, monthly and quarterly audits.
  • Maintained and balanced teller drawer daily.
  • Maintained and balanced ATM daily.
  • Processed incoming and outgoing mail daily.
  • Performed outgoing wire transfers.

Server

Galloway Grill
11.2013 - 03.2017
  • Took food orders and relayed orders to kitchens or serving counters so they could be filled.
  • Loaded trays with accessories such as eating utensils, napkins, or condiments.
  • Removed trays and stacked dishes for return to kitchen after meals were finished.
  • Ensured patrons had their needs met while dining.
  • Cleaned dining area at the end of shift.
  • Maintained a high level of courteousness and attentiveness to patrons.

Laborer

Everything Lawns
06.2013 - 10.2013
  • Gathered tools and instructions for landscaping job.
  • Pulled weeds, spread gravel/mulch.
  • Trimmed shrubs and trees.
  • Planted flowers and plants.

Paraprofessional

Logan Rogersville Schools
08.2007 - 08.2009
  • Assisted special needs children going to various classes throughout their school day.
  • Provided activities for free time.
  • Organized projects and snacks and supervised children at the after school and summer adventure program.

Administrative Assistant

Veritas Accounting/Kwik Move Services
08.2019 - 11.2024
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed filing system entered data and completed other clerical tasks.
  • Entered banking transactions and balanced multiple accounts.
  • Ensured scheduling was up to date.

I have periodically assisted with these duties on an as needed basis.

Education

High School Diploma -

Mt. Zion Bible School
Ava, MO
05.1994

Skills

  • Quickbooks
  • Excel
  • Microsoft Office
  • Payroll
  • Customer service
  • Money handling
  • Self starter

Timeline

Office Manager

Springfield Plumbing
04.2023 - 08.2025

Administrative Assistant

Shirley's Heating and Air
04.2022 - 12.2022

Administrative Assistant

Veritas Accounting/Kwik Move Services
08.2019 - 11.2024

Teller/ New Accounts Rep/Bookkeeper

Citizens Bank of Rogersville
04.2017 - 05.2019

Server

Galloway Grill
11.2013 - 03.2017

Laborer

Everything Lawns
06.2013 - 10.2013

Paraprofessional

Logan Rogersville Schools
08.2007 - 08.2009

High School Diploma -

Mt. Zion Bible School