Wendy Fanelli

Lead Epic Certified Trainer/15 years Healthcare experience. Approachable Senior Customer Service Associate with 15 years of experience facilitating positive customer experiences in various settings. Helpful problem-solver with flexibility in stressful situations. Accessible supervisor coaching employees through complex administrative processes.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Skilled Data Entry Operator with 15 years of experience in data processing. Focused on maintaining high-quality data and improving performance standards. Prioritizes professionalism, organization and efficiency.