Wendy Franklin
Pearl,MS
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced [Type] environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
8
8
years of professional experience
Work History
Accounts Payable /Office Manager
Westower Communications
Ridgeland, MS
05.1997 - 06.2005
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed office inventory and placed new supply orders.
- Organized company events including holiday parties, team building activities .
- Coded and entered daily invoices with in-house accounting software.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained filing system for records, correspondence and other documents.
Administrative Assistant
PMO Pharmacy Management
Pearl, MS
07.2005 - present
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Answered questions from customers regarding products and services offered by the company.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled incoming calls and directed callers to appropriate department or employee.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Education
High School Diploma -
Wingfield High School
Jackson, MS05-1983
General Studies
Hinds Community College
Raymond, MSSkills
- Data Entry
- Mail handling
- Check processing
- Clerical Support
- Inventory supplies
- Accounting Support
- Mail Management
- Customer Service
Timeline
Administrative Assistant
PMO Pharmacy Management
07.2005 - present
Accounts Payable /Office Manager
Westower Communications
05.1997 - 06.2005
High School Diploma -
Wingfield High School
General Studies
Hinds Community College
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