WENDY FUTCH
Thomasville,GA
Summary
Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting clients' needs.
Overview
20
20
years of professional experience
Work History
Eligibility Specialist
SAVISTA
08.2021 - Current
- Resolved discrepancies with client applications to verify eligibility.
- Communicated with people from various cultures and backgrounds on application process.
- Processed and certified documents for accuracy and compliance with government regulations.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Assisted clients with accurate eligibility form, application and document completion.
- Interviewed applicants and explained scope of different available benefits.
Staffing Coordinator
SEVEN HILLS HEALTH AND REHABILITATION CENTER
04.2015 - 08.2021
- Assisted with personnel records management to support recordkeeping accuracy.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Verified payroll, vacation and sick time hours to support accounting processes.
Human Resources Liaison
CROSS LANDINGS HEALTH AND REHABILITATION CENTER
04.2009 - 03.2015
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to plan, vacation, sick leave and employee assistance.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
Staffing Coordinator
JEFFERSON NURSING CENTER
10.2003 - 04.2009
- Assisted with personnel records management to support recordkeeping accuracy.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Verified payroll, vacation and sick time hours to support accounting processes.
Education
GED -
KENTUCKY JOB CORP CENTER
Louisville, KYBUSINESS ADMINISTRATIVE TECHNOLOGY
SOUTHWEST GEORGIA TECHNICAL COLLEGE
Thomasville, GAMEDICAL TRANSCRIPTIONIST
SOUTHWEST GEORGIA TECHNICAL COLLEGE
Thomasville, GAMedical Records
Southwest Georgia Technical College
Thomasville, GASUBSTITUTE/VOLUNTEER TRAINING
SOUTHWEST GEORGIA COMMUNITY ACTION COUNCIL
Thomasville, GA2012
Skills
- Documentation and Paperwork
- Program Knowledge
- Telephone Etiquette
- Applicant Engagement
Timeline
Eligibility Specialist
SAVISTA
08.2021 - Current
Staffing Coordinator
SEVEN HILLS HEALTH AND REHABILITATION CENTER
04.2015 - 08.2021
Human Resources Liaison
CROSS LANDINGS HEALTH AND REHABILITATION CENTER
04.2009 - 03.2015
Staffing Coordinator
JEFFERSON NURSING CENTER
10.2003 - 04.2009
GED -
KENTUCKY JOB CORP CENTER
BUSINESS ADMINISTRATIVE TECHNOLOGY
SOUTHWEST GEORGIA TECHNICAL COLLEGE
MEDICAL TRANSCRIPTIONIST
SOUTHWEST GEORGIA TECHNICAL COLLEGE
Medical Records
Southwest Georgia Technical College
SUBSTITUTE/VOLUNTEER TRAINING
SOUTHWEST GEORGIA COMMUNITY ACTION COUNCIL
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