Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wendy Gamboa

Odessa,TX

Summary

Conscientious Media Specialist with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.


Customer service professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, patient advocacy and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Media Specialist

Ector County Independent School District
08.2018 - 02.2021
  • Managed website content updates, ensuring accurate information and streamlined user experience.
  • Managed book inventory and book check out using Destiny.
  • Collaborated with teachers by scheduling library activities and procuring resources.
  • Incorporated library services into lessons while also driving curiosity, engaging students and supporting lifelong learning.
  • Encouraged reading, information literacy skills and information resources,
  • Motivated students to use instructional technology to promote achievement of learning objectives.
  • Updated students on use of Internet as reference tool to access latest information and differentiate between relevant and irrelevant sites and material.
  • Executed yearly budget to purchase yearly acquisition of books, periodicals, supplies and computer software and hardware.
  • Maintained relevant, organized and correctly catalogued library and technology collection based on careful analysis of student needs.
  • Updated library collection to include multicultural titles to fit student population.
  • Joined forces with teachers and administrators to support curriculum content, learning outcomes and student information needs.
  • Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.

Elementary School Teacher

Ector County Independent School District
04.2009 - 07.2018
  • Improved student comprehension by utilizing differentiated instruction techniques customized for diverse learning needs.
  • Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students'' understanding of various subjects.
  • Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
  • Implemented engaging hands-on activities to reinforce fundamental concepts, resulting in increased student motivation and participation.
  • Contributed to school-wide initiatives aimed at improving overall student achievement, participating in professional development workshops and collaborating with colleagues on best practices.
  • Participated in after-school tutoring programs, offering individualized support for students struggling academically.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
  • Taught core subjects of math, science, technology, and history.
  • Pursued professional development during summer months to maintain certification and extend skills.
  • Integrated technology and multimedia tools into lessons to enhance student learning.

Education

Bachelor of Arts - Humanities

The University of Texas of The Permian Basin
Odessa, TX

Skills

  • Literacy Development
  • Professional experience using Excel, Google Docs and various computer software programs used by the district to manage lesson plans, calendars and documents, and library inventory and book collections
  • Teacher Assistance
  • Inventory Control
  • User Access
  • Organizational Skills
  • Data Analysis

Certification

  • Texas Teacher Certification - Early Childhood through 4th grade All Content
  • Texas Teacher Certification - 4th grade through 8th grade: Language Arts, Reading and Social Studies
  • Texas Teacher Certification - English as a Second Language - Early Childhood through 8th grade

Timeline

Media Specialist

Ector County Independent School District
08.2018 - 02.2021

Elementary School Teacher

Ector County Independent School District
04.2009 - 07.2018

Bachelor of Arts - Humanities

The University of Texas of The Permian Basin
Wendy Gamboa