Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wendy Gamboa

Odessa

Summary

Knowledgeable ESL teacher with strong background in teaching English as second language. Developed comprehensive lesson plans and facilitated engaging classroom activities, fostering significant improvements in student language proficiency. Demonstrated effective classroom management and personalized instruction techniques. Experience teaching ESL at elementary and middle school grade levels for students from several different cultural backgrounds. Skilled ESL Instructor versed in using effective and efficient methods of teaching while focusing on individual student needs. Track record of fostering supportive and inclusive classroom environment that promotes language development. Experienced with creating immersive and interactive ESL lesson plans tailored to diverse learning needs.




Overview

16
16
years of professional experience
1
1
Certification

Work History

Customer Service Ambassador

Martin Bionics
07.2024 - Current
  • Delivered exceptional customer support through effective communication and problem-solving skills.
  • Resolved customer inquiries promptly, enhancing satisfaction and loyalty.
  • Implemented feedback systems to gather customer insights for service improvement.
  • Collaborated with cross-functional teams to address complex customer issues effectively.
  • Took ownership of customer issues and followed problems through to resolution.
  • Developed a comprehensive knowledge of company products and services to provide accurate information when assisting customers.
  • Contacted existing and prospective customers by phone or email.

Media Specialist

Ector County Independent School District
08.2018 - 02.2021
  • Managed website content updates, ensuring accurate information, streamlined user experience, book inventory and book check out using Destiny.
  • Managed groups of 30 or more students throughout the day.
  • Managed approximately 20 plus phone calls daily from teachers, parents, vendors and various district employees.
  • Incorporated library services into lessons while also driving curiosity, engaging students and supporting lifelong learning.
  • Updated students on use of Internet as reference tool to access latest information and differentiate between relevant and irrelevant sites and material.
  • Maintained relevant, organized and correctly catalogued library and technology collection based on careful analysis of student needs.
  • Joined forces with teachers and administrators to support curriculum content, learning outcomes and student information needs.

Elementary School Teacher

Ector County Independent School District
04.2009 - 07.2018
  • Improved student comprehension by utilizing differentiated instruction techniques customized for diverse learning needs.
  • Managed a classroom of at least 22 students but up to 44 students daily.
  • Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students'' understanding of various subjects.
  • Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
  • Participated in after-school tutoring programs, offering individualized support for students struggling academically.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Pursued professional development during summer months to maintain certification and extend skills.
  • Integrated technology and multimedia tools into lessons to enhance student learning.

Education

Bachelor of Arts - Humanities

The University of Texas of The Permian Basin
12.2006

Skills

  • Professional experience using Excel, Google Docs and various computer software programs used by the district to manage lesson plans, calendars, documents, library inventory, student assessments and book collections
  • Problem solving skills and sound judgement in resolving student and/or parent relation issues
  • Student advocacy
  • Excellent written and verbal skills
  • Differentiated instruction
  • Collaborative teamwork
  • Problem-solving skills
  • Classroom management
  • Conflict resolution
  • Relationship building
  • Parent-teacher communication

Certification

  • Texas Teacher Certification - Early Childhood through 4th grade All Content
  • Texas Teacher Certification - 4th grade through 8th grade: Language Arts, Reading and Social Studies
  • Texas Teacher Certification - English as a Second Language - Early Childhood through 8th grade

Timeline

Customer Service Ambassador

Martin Bionics
07.2024 - Current

Media Specialist

Ector County Independent School District
08.2018 - 02.2021

Elementary School Teacher

Ector County Independent School District
04.2009 - 07.2018

Bachelor of Arts - Humanities

The University of Texas of The Permian Basin

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