Wendy Garcia
Homestead,FL
Summary
Proven track record in enhancing workflow and customer satisfaction at Sedano's Supermarket, adept in product listing and showcasing exceptional leadership qualities. Skillfully managed supplier communication and shipping coordination, leading to significant improvements in team productivity and efficiency.
Overview
13
13
years of professional experience
Work History
E-Commerce Assistant
Toscano Shoes Corp.
09.2017 - 09.2023
- Managed the entry and organization of all new products into the company's sales system, ensuring accurate and up-to-date information for sales and inventory tracking.
- Created and integrated new product listings into the Amazon platform, ensuring complete and accurate product descriptions, specifications, and pricing.
- Handled the processing of product returns for online purchases, coordinating with customers and ensuring timely resolution and restocking.
- Provided support to the company's accountant by assisting with Accounts Payable and Accounts Receivable tasks, including invoice management, and payment processing,
Supervisor
Sedano's Supermarket
05.2010 - 09.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Developed and implemented customer service policies to enhance satisfaction.
Education
GED -
Miami Dade College
Miami, FL2011
Skills
- Product Listing
- Payment Processing
- Supplier Communication
- Shipping coordination
Timeline
E-Commerce Assistant
Toscano Shoes Corp.
09.2017 - 09.2023
Supervisor
Sedano's Supermarket
05.2010 - 09.2017
GED -
Miami Dade College
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