Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Wendy Garris

Houston,TX

Summary

Key Strengths & Achievements

  • Proven leadership in managing restaurant operations, boosting sales by 15% and reducing costs by 10% through effective labor management and inventory control.
  • Skilled in staff training, scheduling, and team development, resulting in reduced turnover and improved efficiency.
  • Strong background in high-rise security operations, including surveillance monitoring, access control, and emergency response.
  • Successfully reduced unauthorized access incidents by implementing improved visitor management procedures.
  • Recognized for quick response during fire alarms, medical calls, and evacuations, ensuring tenant safety and minimizing disruptions.
  • Delivered 30+ food orders daily with a 98% on-time accuracy rate, consistently maintaining customer satisfaction.
  • Reliable, adaptable, and highly professional with strengths in customer service, conflict resolution, and time management.
  • Praised by management and clients alike for communication skills, dependability, and consistent performance in high-pressure environments.

Overview

20
20
years of professional experience

Work History

Delivery Driver

GrubHub
06.2017 - Current

Delivery Driver – Food Service

Completed 30+ deliveries daily with a 98% on-time rate, ensuring accuracy and customer satisfaction. Safely transported food orders while following traffic laws and food safety standards. Handled cash and electronic payments, verified orders, and maintained detailed delivery logs. Recognized for reliability, efficiency, and providing excellent customer service.

Security Officer

Allied Universal Security Services
06.2018 - 11.2019

Security Guard – High-Rise Building

Ensured safety of tenants and property by monitoring access, conducting patrols, and operating surveillance systems. Responded to emergencies, enforced building security policies, and prepared incident reports. Delivered professional customer service while reducing unauthorized access and maintaining a secure environment.

Driver

Uber
11.2016 - 08.2019

Delivery Driver – Food Service

Completed 30+ deliveries daily with a 98% on-time rate, ensuring accuracy and customer satisfaction. Safely transported food orders while following traffic laws and food safety standards. Handled cash and electronic payments, verified orders, and maintained detailed delivery logs. Recognized for reliability, efficiency, and providing excellent customer service.

General Manager

Haza Foods
05.2016 - 03.2019

General Manager – Wendy’s

Directed daily restaurant operations with full responsibility for staffing, training, inventory, and financial performance. Boosted sales by 15% and cut costs by 10% through effective labor management, inventory control, and process improvements. Delivered consistent guest satisfaction by upholding quality, service, and cleanliness standards. Recruited and developed high-performing teams, reducing turnover and improving efficiency. Ensured compliance with all safety, health, and food-handling regulations while driving operational excellence and profitability.

General Manager Trainer

Haza Foods
04.2005 - 04.2015

General Manager / Trainer – Wendy’s

Led daily operations and trained new managers and staff to ensure consistent performance and adherence to company standards. Boosted sales by 15% and reduced costs by 10% through optimized labor and inventory management. Developed high-performing teams, reduced turnover, and maintained exceptional customer satisfaction. Ensured compliance with safety, health, and food-handling regulations.

Education

High School Diploma -

Oak Ridge High School
27330 Oak Ridge School Rd Conroe, TX 77385 Cities
05.1997

Skills

    Highlights

  • Proven leadership experience in team management, training, and staff development
  • Strong background in security operations, safety protocols, and emergency response
  • Skilled in customer service, conflict resolution, and client satisfaction
  • Experienced in inventory control, cost reduction, and sales growth strategies
  • Reliable with a record of punctuality, efficiency, and attention to detail
  • Proficient in access control, surveillance monitoring, and incident reporting
  • Safe driver with excellent navigation, time management, and delivery accuracy
  • Adaptable professional able to thrive in fast-paced, high-pressure environments

Timeline

Security Officer

Allied Universal Security Services
06.2018 - 11.2019

Delivery Driver

GrubHub
06.2017 - Current

Driver

Uber
11.2016 - 08.2019

General Manager

Haza Foods
05.2016 - 03.2019

General Manager Trainer

Haza Foods
04.2005 - 04.2015

High School Diploma -

Oak Ridge High School
Wendy Garris