Summary
Overview
Work History
Education
Skills
Animal Lover involved in rescue and pet sitting
Timeline
Generic

Wendy Greatsinger

Yelm

Summary

Talented and motivated professional with a "can do" attitude always ready to get the job done! With over 20 years of experience in Sales and Customer Service I'm ready to take on a new and rewarding challenge.

Overview

12
12
years of professional experience

Work History

Internet Sales Manager

507 Motorsports
04.2022 - 03.2025
  • Responded to internet inquiries and phone calls in timely matter.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Implemented systems and procedures to increase sales.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Built relationships with customers and community to establish long-term business growth.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Scheduled sales appointments
  • Processed Credit Applcations
  • Heavy CRM contact by texting, outbound calling and emailing

Sales Associate

La-Z-Boy Home Furnishings & Decor
01.2022 - 04.2022
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Recommended accessories and complementary purchases to boost revenue.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Met and exceeded monthly sales goals
  • Scheduled professional in home design consultations to present customized room designs, including sample fabrics, furniture, tables and accessories.
  • Schedule deliveries
  • Opening and closing store, including daily cash register balancing.
  • Pricing and tagging for frequent sales.

Sales Consultant

Clear Creek Rv Center
02.2021 - 12.2021


  • Followed up with existing customers using the CRM to provide additional support and address concerns.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Documented customer interactions using CRM. Daily follow up with heavy phone calls, texts and emails.
  • Trained and mentored new sales representatives.
  • Top Sales Consultant 7 out of 9 months so far

Internet Sales Manager

Northwest Chevrolet
10.2016 - 10.2020
  • Responded to internet inquiries and phone calls in timely matter.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in New and Used vehicles.
  • Logged customer comments in CRM system for follow-up.
  • Engaged with internet customers and scheduled appointments electronically for added customer convenience.
  • Managed and conducted outbound calling and texting campaigns to attract business and meet objectives.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Trained sales staff on company procedures and salesmanship.
  • Exceeded targets by building, directing and motivating high-performing sales team.

Owner/Operator

507 Motorsports
01.2013 - 09.2016
  • Hired and Directed team of 2 sales personnel, 4 detailers and 2 mechanics.
  • Increased overall quality of used inventory through effective trade-in and auctioning policies.
  • Located desired vehicles at auctions and other dealerships.
  • Increased business 300% in 1 year while remaining debt free].
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Exceeded Monthly Projected Sales Goals every month.
  • Demonstrated vehicles and features, and conduct test drives.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Successfully closed average of 20 loans per month. Submitted to lenders, printed all paperwork and contracts, submitted for funding. Usually funded within 24 hrs.
  • Desked Deals.
  • Received and processed paperwork for titles, new license plates and renewals.
  • Arranged payoff checks for trade-ins.
  • Reconciled all company accounts, including credit cards, employee expenses and commissions.
  • Monitored status of accounts receivable and payable to facilitate efficient processing.
  • Completed weekly payroll for company personnel.
  • Processed all incoming and outgoing invoices and payments.
  • Managed all aspects of the dealership, consulting and communicating with partner daily.

Education

High School Diploma -

Puyallup High School
Puyallup, WA
1978

Skills

  • Sales (including product demonstrations)
  • Negotiation
  • Finance Manager
  • Sales Manager
  • Product Knowledge
  • Buyer
  • Advertising
  • Title Clerk
  • Office Manager
  • Hiring, training and supervision of employees
  • Internet Sales
  • Inventory Maintenance
  • Pallet Jack Operation
  • Production
  • Lifting and Sorting
  • Shipping and Receiving
  • Clerical
  • Scheduling/Medical and Veterinary
  • Business Development
  • Customer Relationship Management (CRM)
  • Scheduling/Appointments
  • Lead prospecting
  • Caregiver/Hospice

Animal Lover involved in rescue and pet sitting

I had my own petsitting business for 2 years. I still occasionally pet sit in my home as well as foster dogs. I am very involved with pet rescues. I help find rescuers by sharing available pets in shelters needing homes on social media. I often donate money to animals in need of medical attention. If I could, I would save every one of them! I also have one and a half years experience as a Veterinary Receptionist.


Awards

I won several cash bonuses and plaques for:

Top Sales Producer

Top Gross Producer

Timeline

Internet Sales Manager

507 Motorsports
04.2022 - 03.2025

Sales Associate

La-Z-Boy Home Furnishings & Decor
01.2022 - 04.2022

Sales Consultant

Clear Creek Rv Center
02.2021 - 12.2021

Internet Sales Manager

Northwest Chevrolet
10.2016 - 10.2020

Owner/Operator

507 Motorsports
01.2013 - 09.2016

High School Diploma -

Puyallup High School

Similar Profiles

CREATE PROFILE
Wendy Greatsinger